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TrueMoney Malaysia’s exclusive partnership with eSport Arena @ UKM

TrueMoney Malaysia's exclusive partnership with eSport Arena @ UKM

KUALA LUMPUR, 6 November 2023 – Navigating finances as a student amid the demands of university life—juggling coursework, extracurriculars, and tight budgets—can be challenging. It’s crucial to find practical solutions for your daily necessities, such as accessing affordable food options and ensuring efficient financial transactions.
In line with this, TrueMoney Malaysia has exclusively partnered with eSports Arena @ UKM as the university is aiming to revamp Bangunan Pusanika, a 40-year-old building at Universiti Kebangsaan Malaysia (UKM), into a 24-hour centre catering to students, staffs, and the public, offering a myriad of conveniences under one roof.
The ambitious redevelopment of Pusanika aims to establish it as a holistic hub for food, grocery shopping, entertainment, and relaxation. This transformative space will comprise various zones, including leisure activities, food kiosks, and a diverse array of tenants such as eMart24, Tealive, 99 Speedmart, Zus Coffee, and more.
The leisure activities section run by the eSports Arena on the other hand, is poised to be a haven for gaming enthusiasts, featuring motion racing simulators, a golf simulator, a PlayStation 5 section, snooker rooms, dart stations, and 50 gaming PCs dedicated to eSports. This multifaceted approach caters to diverse interests, providing an engaging and inclusive environment for everyone.
Through this partnership, TrueMoney Malaysia will be the sole e-wallet payment method accepted for all leisure-related activities and small food kiosks. This collaboration aims to provide students and the public with a seamless digital payment experience through TrueMoney’s innovative financial technology solutions, with an additional benefit of bonus credit for customers using TrueMoney as their preferred payment method.

Beyond the eSports Arena, only Tealive is currently accepting the e-wallet, but the upcoming launch of DuitNow in January 2024 will unlock the potential for TrueMoney users to make payments at other participating merchants within Bangunan Pusanika.

Opening its doors to the public, Bangunan Pusanika extends its offerings beyond UKM, attracting a wider community and boosting TrueMoney’s reach. This inclusivity strengthens the UKM ecosystem and positions TrueMoney as a key contributor to campus vibrancy.

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news

Malaysia’s leading e-wallet TrueMoney now accepted at all 320 BHPetrol and 794 Petron service stations nationwide to promote digitalization

Malaysia's leading e-wallet TrueMoney now accepted at all 320 BHPetrol and 794 Petron service stations nationwide to promote digitalization

  • This expands TrueMoney’s footprint to over 30,000 payment points in Malaysia.
  • BHPetrol and Petron are the latest additions to TrueMoney’s growing network of prominent merchants, which includes Lotus’s, MyNews, CU Mart, and many others. 

KUALA LUMPUR, 3 October 2023 – TrueMoney, Malaysia’s leading e-wallet and digital payment platform, today announced its partnership with two of Malaysia’s premier petroleum companies, BHPetrol and Petron. The addition of these two large mobility retailers allows TrueMoney users to enjoy seamless and effortless payment at all 794 Petron and 320 BHPetrol service stations across Malaysia.

TrueMoney users can now enjoy a hassle-free experience when refueling, making purchases, or accessing essential services at any BHPetrol service or Petron station location. This partnership marks a significant milestone for TrueMoney, along with both Petron and BHPetrol, as it simplifies the payment process of millions of Malaysians who rely on these fuel and service stations every day.

Ir. Azizul Azily Ahmad, Chief Executive Officer of BHPetrol stated, “At BHPetrol, we have always been committed to ensuring our customers have the best experience with us. This partnership with TrueMoney allows our customers, whether they are filling up their tanks or taking care of their vehicular needs, to enjoy a hassle-free, cashless payment experience. Now TrueMoney users can use their e-wallet to make payment as easy and seamless as possible at our stations.”

Furthermore, in addition to the above, TrueMoney customers can now take advantage of cash reload benefits at participating merchants, which include BHPetrol stations, Petron petrol stations, Five petrol stations, Billion Shopping Centre, Hai-O Raya and many more. This expansion extends the company’s network to encompass a total of 7,475 outlets offering the convenience of cash reload.

Facilitating Malaysia’s digitalization through e-wallets

The landscape of digital payments in Malaysia is undergoing a transformation, driven by the remarkable growth of the e-commerce sector. As reported in an article, Malaysia’s e-commerce market witnessed a substantial expansion, surging from US$3 billion in 2019 to a remarkable US$46 billion in 2020. Industry experts have predicted a further leap of US$13 billion by 2025.

This growth contributes to the significant rise of digital payments, including e-wallets. According to research, the number of digital payment users is expected to continue its upward trajectory between 2023 and 2027, with an estimated increase of 3.2 million users, marking a remarkable 19.04 per cent rise. Additionally, this e-wallet revolution is being propelled by the increasing trend of cashless and contactless payments, especially among millennials, Gen X, and Gen Z individuals.

Jessie Chong, Ascend Group’s Country Managing Director, shared, “At TrueMoney, we recognize that as everyday consumers, we’re all seeking greater convenience. Adding Petron and BHPetrol to our network, allows our users to enjoy the ease of having their credit cards and cash right in a mobile app. Our customers already enjoy some of the most appealing perks like cashback rewards and giveaways. They can now enjoy these benefits and more when paying at any one of the over 1,100 stations around the country.”

Newly launched in the country in January, the company now has expanded its e-wallet ecosystem to approximately 12,000 merchants and 30,000 payment points spanning retail, gaming, technology and more. TrueMoney aspires to offer unparalleled convenience and accessibility to its customers while expanding its footprint in the financial services sector, strengthening its position as a leading player in the industry.

- END -
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news

TrueMoney Malaysia partners with Lotus’s Malaysia for Lotus’s Members Month to launch the largest promotion and giveaway for the brand

TrueMoney Malaysia partners with Lotus’s Malaysia for Lotus’s Members Month to launch the largest promotion and giveaway for the brand

  • This is the largest promotion organised by TrueMoney Malaysia for Lotus’s Malaysia customers

KUALA LUMPUR, 18 August 2023 – TrueMoney, one of Southeast Asia’s leading fintech companies, announced today their collaboration with Malaysia’s preferred supermarket chain Lotus’s to supercharge Lotus’s Members Month with one of its largest promos and giveaways in Malaysia. To enjoy the benefits of the promotions, users are required to make transactions using the TrueMoney e-wallet application and conveniently purchase their everyday essential items with a simple scan.

Jessie Chong, Ascend Group’s Country Managing Director, said, “We are thrilled to announce our collaboration with Lotus’s, as we continue to bring exciting promotions to our users and enhance their grocery shopping experience. We anticipate that with this promotion, we can showcase the ease of grocery shopping with our e-wallet while having the chance to have access to amazing promotions, cashback and benefits. We are also excited to offer our customers the opportunity to earn valuable rewards through the True-Merdeka campaign and multiply their My Lotus’s Points during this special promotion.”

In conjunction with Lotus’s Members Month, customers have the opportunity to receive 10 times the usual My Lotus’s Points for every RM1 they spend at Lotus’s when using the TrueMoney e-wallet app on weekends starting this 21st of September. This advantage is not restricted to weekends alone; customers can also get 2 times My Lotus’s Points for every RM1 spent through the e-wallet. These collected points can be changed into preferred vouchers, or coupons, or used to reduce their final bill upon checkout, which is valid for both in-store and online transactions.

Having been established in 2003, TrueMoney has expanded to more than seven Southeast Asian nations, including Malaysia. The company has become a prominent fintech company in the region, offering various advanced financial solutions such as cashless payments, mobile top-ups, and bill payments. With a continuously growing network of over 12,000 merchants and 30,000 payment points spanning retail, gaming, technology, and more, TrueMoney has demonstrated substantial growth in Malaysia since its launch in January. 

Maximising promotions as a new user

With TrueMoney e-wallet promotions at Lotus’s, shopping becomes an adventure full of rewards and surprises. Users get an opportunity to maximise various promotions by planning their shopping spree for maximum points and cashback.

  • For instance, until September 30th, spending RM20 during the weekends will earn new users RM2 cashback from the TrueQuest campaign, a random cashback up to RM66 from the True-Merdeka campaign and a remarkable 10x Lotus’s Points boost.
  • Moreover, if new users plan their shopping from October 15th to 18th, they will get RM2 cashback from TrueQuest, enjoy 50% cashback from the TrueMonthly Campaign, and double their My Lotus’s Points.
  • For those ready for an October shopping spree from the 1st to the 14th, spending RM100 as new customers yields RM2 cashback from TrueQuest, an impressive RM10 cashback from Ten-Tastic Cashback Campaign, and 2x My Lotus’s points.

With these strategies, TrueMoney aims to continue collaborating with Lotus’s in hopes of driving customer engagement, enhancing the shopping experience and boosting sales within the retail industry. These promotions provide customers with added value and incentives to make purchases whether it is by offering discounts, loyalty rewards, cashbacks and promotions.

As of 2023, more than 50 million people across the SEA region have used TrueMoney’s e-wallet app. This expansion will not only benefit the existing TrueMoney users but also attract new customers who are seeking convenient and secure digital financial services. By offering a wide range of financial solutions, TrueMoney Malaysia aims to cater for the diverse needs of individuals, further establishing itself as a leading player in the fintech ecosystem within Malaysia.

 

– END –

 

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Categories Promotions

Ten-Tastic Cashback at Lotus’s

Ten-Tastic Cashback at Lotus's

Campaign Period : 1st October 2023 – 27th December 2023

New to the TrueMoney Wallet? Let us welcome you with a RM10 instant cashback bonus when you make your first TrueMoney transaction at Lotus’s!

Wait, you’re already a TrueMoney Wallet user? We’ve got you too! Walk away with a RM5 reward with a minimum spend of RM100 in a single receipt at any Lotus’s store today!

Here’s what you need to do: 
#1 Visit your nearest Lotus’s store 
#2 Spend a minimum of RM100 in a single receipt & pay with the TrueMoney Wallet
#3 Enjoy your instant cashback of RM10 (New Users) or RM5 (Existing Users)!

What’s best? You’ll be earning double My Lotus’s Points with every RM1 spent too!

Download the TrueMoney app now! 🎉

For any enquiries, please contact us at:

  1. Reach out to our Customer Loyalty Team via email at [email protected]. or live chat by clicking here.
  2. Facebook Messenger: https://m.me/TrueMoneyMY
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Terms & Conditions
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terms

Ten-Tastic Cashback at Lotus’s – Term

Ten-Tastic Cashback at Lotus's

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
    2. A minimum spend of RM100 is required to utilise the Cashback.
    3. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    4. The total Cash Back allocation for this campaign is capped at RM10,000 per calendar month.
    5. For Further details please see table below:
Campaign PeriodSales AreaMinimum SpendCashback
1st October 2023 – 27th December 2023Lotus’s HypermarketRM100New Users – RM10 cashback
Existing Users – RM5 cashback, not valid from the 15th-18th of each month
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7pm.
Categories
terms

Lotus’s Members – 10X My Lotus’s Points – Term

Lotus’s Members - 10X My Lotus’s Points

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered True Money users who are Lotus’s members.
  3. The Campaign Mechanics are as per below:
    1. The Points will be credited to each customer no more than 48 hours after the transaction.
    2. For Further details please see below table
Campaign Period Sales Area Minimum Spend Cashback Remark
21st September 2023 – 18th October 2023
*promotion valid only on weekends 		Lotus’s Hypermarket N/A N/A 10 Lotus’s point for every 1 MYR spent. (9 Points from TrueMoney, 1 point from Lotus’s)
  1. This weekend only campaign will supersede all other ongoing Lotus’s Points campaigns where applicable.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Categories
Categories Promotions

10X My Lotus’s Points with TrueMoney!

10X My Lotus's Points with TrueMoney!

Campaign Period : 21st September 2023 – 18th October 2023

Spend at Lotus’s with TrueMoney during this members’ month to enjoy 10x My Lotus’s points for every RM1 spent at Lotus’s! There’s no better time than this to earn those points! 

Not a My Lotus’s member yet? Just download the Lotus’s app today and register for an account instantly!

How can you enjoy this deal?:-
#1 Launch the TrueMoney app & Press “Pay” at the Lotus’s cashier counter
#2 Complete your transaction & receive 10x My Lotus’s Points (must scan Lotus’s member QR/card)

Choose TrueMoney as your preferred payment method at Lotus’s while purchasing your groceries and get rewarded today!

For any enquiry on the campaign, you can:- 

  1. Visit our website at https://www.truemoney.com.my/ 
  2. Reach out to our Customer Loyalty Team via email at [email protected]. or live chat by clicking here which is available daily from 10 am to 7 pm.
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Terms & Conditions
Categories
terms

Optical – Spend & Win Campaign – Term

Optical - Spend & Win Campaign

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. A minimum spend of RM100 using the TrueMoney Wallet at participating merchants is required to gain ONE (1) entry ticket.
    2. The winners will be selected by random draw from the total number of entries accumulated during the Campaign Periods.
    3. The winners will be announced on TrueMoney‘s website and/or social media channels.
    4. The winners will be contacted via email/phone call.
    5. Winners will be required to provide their email address in the TrueMoney app, provide proof of identification, contact details and any other relevant details to TrueMoney for the prize delivery arrangement.
    6. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TrueMoney within SEVEN (7) days from the day the email was sent.
  4. The Campaign Mechanics are as per below:
Campaign Period Participating Merchants Minimum SpendCashbackRemark
1st September 2023 – 31st December 2023
  • E Spec Boutique
  • Mentari Unggul Optic
  • Oxford Optical
  • Yes Optical
RM100Spend a min of RM100 and stand a chance to win a year’s supply of contact lenses or a new pair of glasses worth RM500. TrueMoney will select 2 winners a month.Applicable to TrueMoney users only
  1. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7pm. 

Campaign Terms and Conditions

  1. Each Eligible User is only entitled to win ONE (1) prize throughout the entire campaign period.
  2. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of an equivalent value.
  3. By participating in this Campaign, all users,
    1. consent for TrueMoney to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
    2. consent for TrueMoney to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    3. grant TrueMoney the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
  4. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  5. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
  6. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  7. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavor to minimize the effect on the winners in order to avoid undue disappointment.
  8. Any dispute or non-receipt of the prize shall be submitted latest by the 15th day of the Calendar Month during the Campaign Period and True Money Malaysia has the right to reject any submission of a dispute after this date.
Categories
terms

Grocery – RM5 Cashback Campaign – Term

Grocery - RM5 Cashback Campaign

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The
    Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
Campaign PeriodSales AreaMinimum SpendCashbackRemark
1st September 2023 – 31st December 2023
*promotion valid only on weekends
  • Big Supermart
  • Hup Soon
  • Pasaraya Well-Mart
RM50Get RM5 cashback with a min. spend of RM50, one time per customer per week.Applicable to TrueMoney users only
  1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
  2. Users who participate in this campaign will only enjoy ONE (1) cashback campaign at a time/per transaction should there be a presence of other ongoing TrueMoney Malaysia cashback campaigns running during this Campaign Period except for TrueQuest.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
  4. The campaign period weekly cashback schedule is as follows:
Cashback Campaign Weekend Number Date
12nd & 3rd September 2023
29th & 10th September 2023
323rd & 24th September 2023
430th September & 1st October 2023
57th & 8th October 2023
614th October 2023
721st & 22nd October 2023
828th & 29th October 2023
94th & 5th November 2023
1011th & 12th November 2023
1119th November 2023
1225th & 26th November 2023
132nd & 3rd December 2023
149th & 10th December 2023
1523rd & 24th December 2023
1630th & 31st December 2023
Categories
terms

CU Malaysia RM2 Cashback – Term

CU Malaysia RM2 Cashback

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
Campaign Period Sales Area Minimum Spend Cashback Remark
1st September – 31st December 2023 *promotion not valid on 15th – 18th of each month **promotion will end once the overall cashback pool has depleted All CU Malaysia Outlets nationwide RM20 Get RM2 cashback with min. spend of RM20, 4 times per user per month Applicable to TrueMoney users only
  1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
  2. The total Cash Back allocation for this campaign is capped at RM5,000 per calendar month.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
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