Category: terms

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terms

TrueMission – Aug to Dec 2024 – Terms

TrueMission - Aug to Dec 2024

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users 
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No.MissionsRewardEligibility
1Spending at TrueMoney MerchantsRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM30:-
    1. At any True Money merchants, except for DuitNow QR payments; Lotus’s & Econsave and BHPetrol.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
2

Spending at BHPetrol

Random Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM50:-
    1. At any BHPetrol outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
3Spending at EconsaveRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4Bill PaymentRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM20:-
    1. To make any bill payment such as Astro, utility bill and mobile postpaid.
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5In-app Voucher PurchaseRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM20:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6Mobile Top UpsRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM30:-
    1. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  2. Customers can complete any number of the above mentioned actions within the campaign period.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

RM5 Welcome Reward – Terms

RM5 Welcome Reward

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 9 August 2024 and 30 September 2024.
  2. Eligibility is as per below:
    1. All New TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for New TrueMoney Wallet Users.
    2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘TRUERM5’ on the registration page.
    3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours via the TrueMoney Wallet to receive an instant RM5 credit reward in their account.
    4. The redemption of RM5 TrueMoney credit is only applicable to the first 1,000 new users that complete the account verification process, subject to a first come first served basis 
    5. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the RM5 being credited into their TrueMoney app.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How do I claim the RM5 TrueMoney credit?
A : This is only applicable for new user registration, you are required to key in ‘TRUERM5’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM5 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘TRUERM5’ code being not properly filled during registration or the RM5 credit has been fully claimed by the first 1,000 new users that completed their account verification process.

Categories
terms

TrueMission – Terms

TrueMission

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows: 
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No. Missions Reward Eligibility
1 Spending at
Lotus’s		 Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Only on weekdays (Mondays – Fridays), spend a minimum of RM30:-
    1. At any Lotus’s stores
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
2 Spending at
TrueMoney
Merchants		 Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM30:-
    1. At any True Money merchants, except for DuitNow QR payments; Lotus’s & Econsave
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
3 In-app
Voucher Purchase		 Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM20:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4 Bill Payment &
Mobile Top Ups		 Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM30:-
    1. To make any bill payment; or
    2. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5 Spending at Econsave Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6 TrueReferral RM1 Reward for
the Referrer
  • Campaign Period: 1st January 2024 – 31st December 2024
  • Refer the TrueMoney Wallet to your friends to enjoy a reward for each friend & family that registers & upgrades their account.
  • The referred user must ensure that a referral code is input during registration of the Wallet.
  • For the Referrer to receive the reward, the Referee must complete eKYC / upgrade their account.
  • RM1 will be automatically credited into Referrer’s TrueMoney eWallet
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  2. Customers can complete any number of the above mentioned actions within the campaign period.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

Pay Bills, Get 2x My Lotus’s Points – Term

Pay Bills, Get 2x My Lotus’s Points

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 20th May 2024 – 30th June 2024.
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18 
  1. Users must be a new or existing My Lotus’s member registered within the campaign period in order to receive My Lotus’s Points
  2. Users registered phone number on TrueMoney and the My Lotus’s app must match in order to receive My Lotus’s Points
  3. The Campaign Mechanics are as per below:
    1. Users are entitled for 2 My Lotus’s Points for every RM1 spent on any bill payment, local prepaid top ups, or international prepaid top ups, and in-app vouchers.
    2. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
  4. The 2x My Lotus’s Points is applicable for (10) TEN eligible transactions per user per month.
  5. The campaign may end earlier if the total My Lotus’s Points pool is depleted prior to the end date of the campaign.
  6. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A
Q : How long will this campaign run for?
A : This campaign begins on the 20th of May 2024, and will end on 30th June 2024.

Q : How can I be eligible for the 2x My Lotus’s Points?
A : It’s really simple. Just spend any amount on a bill payment, voucher purchase, local prepaid top up, or international top up to enjoy 2x My Lotus’s Points on your transaction.

Q : How many times can I enjoy the 2x My Lotus’s Points bonus?
A : You can enjoy this promotion ten times (10 eligible transactions) per calendar month.

Categories
terms

TrueRaya Bersama- Terms

TrueRaya Bersama 2024

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    • A. Cashback Giveaway
      1. Cashback will be given for each of the actions completed.
No.CategoryRewardEligibility
1Spend & EarnRandom Cashback
  • Campaign Period: 18th March 2024 – 30th April 2024
  • Spend a minimum of RM50:-
    1. At any True Money merchants, except for DuitNow QR Merchants; or
    2. Make any bill payment; or
    3. Purchase in-app vouchers or any prepaid top ups, except for game credit top ups
    4. Any spending at Lotus’s on weekends (i.e., Saturdays & Sundays) will not be eligible for this promotion.
    5. Eligible users can claim an UNLIMITED number of rewards for this category throughout the campaign period.
    6. The campaign may end earlier if the total cashback pool finishes prior to the end date of the campaign.
    7. Cashback will be allocated randomly by TrueMoney.
2TrueReferralRM1 Reward for the Referrer
  • Campaign Period: 1st January 2024 – 31st December 2024
  • Refer the TrueMoney Wallet to your friends to enjoy a reward for each friend & family that registers & upgrades their account.
  • The referred user must ensure that a referral code is input during registration of the Wallet.
  • For the Referrer to receive the reward, the Referee must complete eKYC / upgrade their account.
  • RM1 will be automatically be credited into Referrer’s TrueMoney eWallet
3Duit Raya via TrueGiftRandom Cashback
  • Campaign Period: 18th March 2024 – 30th April 2024
  • Use the TrueGift feature to create a digital money packet with a minimum amount of RM30 as a gift in the TrueMoney Wallet to share to other users.
  • Eligible users are limited to only THREE (3) random cashbacks throughout the campaign period.
  • To create a TrueGift money packet, users must complete eKYC / upgrade their account.
  • Cashback will be allocated randomly by TrueMoney.
48% Weekend Cashback At Lotus’s!Up to RM10* Cashback
  • Campaign Period: 2nd March 2024 – 29th December 2024
  • Spend any amount at Lotus’s outlets on weekends (i.e., Saturdays & Sundays) and enjoy instant 8% cashback.

*Cashback for New users is capped at RM10 per month, and Existing users are capped at RM5 cashback per month.

5Earn 2x My Lotus’s Points2x Lotus’s Points for every RM1 spent
  • Campaign Period: 29th February 2024 – 31st December 2024
  • Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
  • Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
  • Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
  • To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
    2. With regards to the 8% Weekend Cashback At Lotus’s campaign, users may refer to the respective promotion’s Terms & Conditions for further details.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign? 
A : This campaign starts from 18 March 2024 and ends on 30 April 2024, inclusive of both dates.

Q : I spent RM50 but did not receive any cashback. Why did this happen?
A : The random cashback amount allocated for this campaign may have been fully redeemed.

Q : Why didn’t I receive the 2x My Lotus’s Points after spending at Lotus’s?
A : To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership and the points shall be credited to you within 7 working days.

Categories
terms

Roll into Ramadan with CP!- Terms

Roll into Ramadan with CP!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above 

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members and TrueMoney Wallet users.
  3. Customers must write in to our customer loyalty team for verification on product purchase to enjoy the cashback.
  4. Verification and decision of the customer loyalty team on eligibility of the cashback is final.
  5. Campaign is limited to a total of MYR 6,000 in cashback and is issued on a first come first serve basis.
  6. Customers must purchase 2 units of CP chicken roll in any combination of spicy or original flavour in a single receipt to be eligible for the cashback.
  7. Customers may be eligible for the campaign twice per registered account during the campaign period
  8. Customers must make payment through TrueMoney Wallet in order to be eligible for the cashback
  9. The Campaign Mechanics are as per below:
    1. The cashback will be credited to the user within 5 working days of initial verification message
    2. No minimum spend is required to utilise the cashback earned
    Campaign Period Sales AreaMinimum SpendCashback
    15th March 2024 – 15th April 2024Lotus’s Hypermarket – CP Chicken Rolls only2 units of CP chicken roll in any combination of spicy and original flavourRM3 per eligible transaction, limited to 2 redemptions per user
  10. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

Double the points, double the fun at Lotus! – Terms

Earn 2x My Lotus’s Points

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above 

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
  3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
  4. Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
  5. To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
  6. The Campaign Mechanics are as per below:
    1. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
    2. For further details please see the table below:

     

    Campaign Period Sales AreaMinimum Spend
    29th February 2024 – 31st December 2024Lotus’s HypermarketN/A
  7. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

8% Weekend Cashback At Lotus’s! – Terms

8% Weekend Cashback At Lotus's!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement. 
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. No minimum spend is required to enjoy this promotion.
    3. For further details please see the table below:

     

    Campaign Period Sales Area Minimum Spend Cashback
    2nd March 2024 – 29th December 2024
    (Weekends only)    		 Lotus’s Hypermarket N/A 8% cashback on weekends
    – New users capped at RM 10 per month (first month only)
    – Existing users capped at RM 5 per month
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

Allianz Insurance 5% Cashback – Terms

Allianz Insurance 5% Cashback

Terms and Conditions

  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organized by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

  1. Campaign Period is between 1 March 2024 till 31 May 2024.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign. The purchase should only be done for the customer.

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase any of Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 5% of gross written premium cashback.
  2. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle
    Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.
  3. The Campaign is strictly for purchase via the TrueMoney Wallet as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign.
  4. Customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and the Allianz product purchased details.
  5. Eligible customer will be notified via TrueMoney in-app notification.
  6. The 5% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase.
  7. This Promotion is not exchangeable or replaceable for cash.
  8. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad. 
  9. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign?
A : This campaign starts from 1 March 2024 and ends on 31 May 2024, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

  • All True Money users
  • Must be over the age of 18
  • TrueMoney Account must be upgraded by completing eKYC
  • Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : Is there any cap to the 5% cashback?
A : You are in for a treat. There is no cap and you will enjoy the full amount of 5% cashback.

Q : What are the Allianz products eligible for the 5% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.

Q : How do I start purchasing?
A: Download / Open TrueMoney Wallet Malaysia app > click the ‘Insurance’ icon from homepage > fill in necessary information and start purchasing!

Categories
terms

TrueReferral – Term

TrueReferral

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions. 
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign  Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 01 January 2024 till 31 December 2024
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Users would be entitled for RM1 referral reward for each successful referral.
    2. A successful referral is defined as below:
    1Referee downloads the application from Apple Store or Google Store
    2Referee must ensure referral code is inputted during registration under Referral Code field
    3Referee must upgrade the account after registration (e-KYC) in order for the referrer to receive the referral reward.
    4RM1 will be automatically credited into Referrer’s TrueMoney eWallet once the referee has completed the account upgrade / verification process.
    4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A
Q : How long is this campaign running for?
A: This campaign starts from 01 January 2024 and ends on 31 December 2024, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is that participants must be 18 years old and above.

Q : How can I earn the referral reward?
A : It is easy. Just share your referral code to your friends and family members. Please ensure that your friends and family members input your referral code during registration and complete the account upgrade / verification process in order for you to get RM1.

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