Category: terms

Categories
terms

Insurance 5% Cashback Campaign – Term

Insurance 5% Cashback Campaign

Terms and Conditions

  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organised by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. TheTerms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

  1. Campaign Period is between 20 May 2023 till 31 July 2023.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at
    any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign. The purchase should only be done for the customer.

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase any of Allianz product through TrueMoney eWallet app during the Campaign period will be entitled for 5% of gross written premium cashback
  2. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle
    Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect
  3. The Campaign is strictly for purchase via TrueMoney eWallet app as set out in Clause 9 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign
  4. Eligible customer will be notified via TrueMoney in-app notification
  5. The 5% cashback of gross written premium will be credited to customer’s TrueMoney ewallet account within 7 working days after the Allianz product successful purchase
  6. This Promotion is not exchangeable or replaceable for cash
  7. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad
  8. For any enquiry on this campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Q&A
Q : How long is this campaign?
A : This campaign starts from 20 May 2023 and ends on 31 July 2023, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.
      1. All True Money users
      2. Must be over the age of 18
      3. TrueMoney Account must be upgraded by completing eKYC
      4. Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : Is there any cap to the 5% cashback?
A : You are in for a treat. There is no cap and you will enjoy full 5% cashback.

Q : What are the Allianz products eligible for the 5% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.

Categories
terms

Parent’s day Photo Contest – Term

Parents‘ Day Photo Contest

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

The contest runs on 1 June 2023 – 16th July 2023 (11:59 PM). The cut off time is based on our system’s time. After this date, no further entries will be entertained.

  1. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18 (Not eligible for True Money staff`)
  2. To participate in this contest, all participants need to follow the followings:
    1. Like & Follow our official TrueMoney Malaysia Facebook and Instagram account.
    2. Share the most creative photo you have with your parents & post it on your Facebook feed OR Instagram profile and tell us why you want to win this special gift for your parents! Make sure your post is set to public.
    3. Tag us @truemoneymalaysia & include #TrueMoneyGiveaway in your post.
    4. Fill in and submit the TrueMoney Parent’s Day Photo Contest form.
  3. The winners will be selected based on the most creative photos submitted during the Campaign Period.
  4. Winners announcement will be made through True Money Malaysia’s Facebook page within 2-3 weeks after the campaign ends.
  5. The winners will have to contact TrueMoney via direct message.
  6. The eligibility to claim the prize will be forfeited if the winners do not direct message TrueMoney Malaysia’s social media account after winners have been announced.
  7. Each winner is only entitled to ONE (1) Prize. Multiple entries will be ignored.
  8. Participants stand to win the below prizes:
  9. No purchase or payment of any kind is necessary to enter or win the contest.

Other Terms and Conditions

  1. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of equivalent value.
  2. By participating in this Campaign, all users,
    • consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
    • consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    • grant TM the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
  3. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  4. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
  5. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  6. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavor to minimize the effect on the winners in order to avoid undue disappointment.
  7. For any enquiry on the campaign, please get in touch with our user Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Categories
terms

Lotus’s Anniversary Campaign – Term

Lotus’s Anniversary Campaign

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services , The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. True Money reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign Terms and Conditions as well as the other Terms and Conditions mentioned above

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table 
  2. Eligibility is open to all registered TrueMoney users
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
    2. No minimum spend is required to utilize the Cashback
    3. For Further details please see below table
      Campaign Period Sales Area Minimum Spend Cashback Remark
      1st May 2023 – 31st July 2023 Lotus’s Hypermarket and Food Court RM110 RM10 Cashback Open to all users, Single use per customer per month
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Categories
terms

Tealive Launch Campaign (RM3 Campaign) – Term

Tealive Launch Campaign (RM3 Campaign)

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services , The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of this Campaign Terms and Conditions as well as the other Terms and Conditions mentioned above.
Campaign Terms and Conditions
  1. The Campaign Period is mentioned in the table below.
  2. The Eligibility criteria is as per below:
    1. All TrueMoney E-wallet users over the age of 18.
  3. The Campaign Mechanics are as per below:
    1. During the Campaign Period, Customers who spend minimum spending amount via the TrueMoney app at Lotus’s stores will be entitled the mentioned cashback in their TrueMoney app.
    2. The Cashback will be credited to each customer no more than 48 hours after the minimum spend transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
    3. No minimum spend is required to utilize the Cashback
    4. Please read the detailed descriptions of the campaign in the table below:
      Name Campaign Period Sales Area Minimum Spend Cashback/Points Remark
      Tealive Launch Campaign (RM3 Campaign) 1st May 2023 – 31 July 2023 Tealive Outlets RM15 RM 3 Cashback Open to all users, Single use per user per month
  4. By participating in this Campaign, all users
    1. consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy; and
    2. consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials
  5. TrueMoney will not be responsible for any disputes or claims that arise from Customer’s failure to receive winners’ notification call or email from TrueMoney, due to Customer’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared e-mail addresses.
  6. Winners who fails to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) within 30 days of notification, will be void.
  7. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  8. For any dispute or non-receipt of the prize, please contact [email protected], or reach out to us via Live Chat https://www.truemoney.com.my/ or Facebook Messenger https://m.me/TrueMoneyMY
Q&A Q : When does the campaign start? A : The campaign will commence on 1st May 2023 to 31st July 2023. Q: Who is eligible for this campaign? A : AllTrueMoney members. Q:Are basic True Money Malaysia users eligible to participate in the campaign? A:Yes. But users are advised to upgrade accounts by performing eKYC to enjoy full True Money Malaysia apps features. Q : How to participate in the campaign? A: Users need to spend min of RM15 using True Money Malaysia apps at any Tealive outlet in order to participate. Q : Are there any capping/limitations for the cashback? A : The cashback will be capped at RM3 per transaction Q: When will the cashback be credited to the user’s E-wallet account? A: The cashback will be credited immediately after user’s complete the transaction. Q:Can the user make a total payment inclusive of the cashback amount? A: No. Users must spend min of RM15 and the cashback will be credited separately. Q : Is there any limitation on the redemption per user? A : Yes, 1 redemption per user per month Q : How to know if the redemption is fully utilized? A :If there is no cashback credited into your E-wallet account, there are high chances that the redemption is fully utilized. Q : Can I make a purchase with different outlets to meet minimum spend? A : No, total value of purchased must be above RM15 in a single transaction receipt Q:Is there any expiration date for the cashback? A: No. Users can utilize the cashback that is credited to their account at any time
Categories
terms

TrueMoney eDuit Raya Campaign – Term

TrueMoney eDuit Raya Campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
  1. Campaign Period is between 19 April 2023 till 15 May 2023.
  2. Eligibility is as per below
    1. All TrueMoney E-wallet users over the age of 18 (Not eligible for True Money staff)
  3. The Campaign Mechanics are as per below:
    1. Users will need to choose Transfer and choose the recipient name through their contact list or by entering the recipient’s phone number.
    2. Users will earn 1 entry once the money has been successfully transferred to the recipient’s account.
    3. Users will only earn 1 entry per unique recipient.
    4. The winners will be selected by random draw from the total number of entries accumulated as a whole from all users during the Campaign Period.
    5. The winners will be announced on TM ‘s website and/or social media channels.
    6. The winners will be contacted via email/phone call
    7. Winners will be required to provide their email address in the True Money app, upgrade their eWallet account, provide proof of identification, contact details and any other relevant details to TM for the prize delivery arrangement.
    8. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TM within SEVEN (7) days from the day the email was sent.
    ‘
  4. Each winner is only entitled to ONE (1) Prize. Multiple entries will be disqualified.
  5. Participants stand to win the below prizes: • 100 winner’s x RM20 Starbucks eGift
  6. No purchase or payment of any kind is necessary to enter or win the contest.
Other Terms and Conditions
  1. Each Eligible User is only entitled to win ONE (1) prize.
  2. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of equivalent value.
  3. By participating in this Campaign, all users,
    1. consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
    2. consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    3. grant TM the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
  4. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  5. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
  6. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  7. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavor to minimize the effect on the winners in order to avoid undue disappointment.
  8. For any enquiry on the campaign, please get in touch with our user Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Categories
terms

True Bills & Top Ups RM1 Cashback! – Term

True Bills & Top Ups RM1 Cashback!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services ,The Campaign Terms and Conditions and True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between this Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order
    (i) This Terms and Conditions;
    (ii)The Campaign Terms and Conditions; and
    (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 22 March 2023 till 30 June 2023
  2. Eligibility is as per below
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanic is users would be entitled for RM1 cashback by spending a minimum of RM10 on any bill payment, prepaid top up or game credit top up.
  4. Cashback is limited to ONE redemption per user per month

For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Q&A 
Q : How long is this campaign?
A : This campaign starts from 22 March 2023 and ends on 30 June 2023, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is that participants must be 18 years old and above.

Q : What is the requirement to earn the RM1 cashback?
A : It is really simple. Spend a minimum of RM10 on bill related payment, prepaid top up or game credit top up and you shall receive RM1 cashback.

Categories
terms

True Raya Gempak Giveaway! – Term

True Raya Gempak Giveaway!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order
    (i) This Terms and Conditions;
    (ii)The Campaign Terms and Conditions; and
    (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 01 April 2023 till 15 May 2023
  2. Eligibility is as per below
    1. All TrueMoney E-wallet users over the age of 18 (Not eligible for True Money staff)
  3. The Campaign Mechanics are as per below:
    1. Users will earn 1 entry ticket per RM10 spent using True Money E-Wallet based on total accumulated expenditure within the campaign period for all services except for P2P transfer.
    2. The winners will be selected by random draw from the total number of entries accumulated during the Campaign Period.
    3. The winners will be announced on TM‘s website and/or social media channels.
    4. The winners will be contacted via email/phone call
    5. Winners will be required to provide their email address in the True Money app, upgrade their eWallet account, provide proof of identification, contact details and any other relevant details to TM for the prize delivery arrangement.
    6. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TM within SEVEN (7) days from the day the email was sent.
    7. Users stand to win the below prizes:
    No. Prizes Total Winners
    1 iPad Pro 11 Inch 256 GB Wifi + Apple Pencil x 1
    2 Galaxy Tab S8+ 256GB Wifi x 1
    3 AirPods Pro (2nd generation) x 1
    4 Galaxy Buds2 Pro x 1
    5 True Money RM20 E-Wallet Credit Worth RM20 each x 200 users

Other Terms and Conditions

  1. Each Eligible User is only entitled to win ONE (1) prize.
  2. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of equivalent value.
  3. By participating in this Campaign, all users,
    1. consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
    2. consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    3. grant TM the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
  4. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  5. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
  6. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  7. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavor to minimize the effect on the winners in order to avoid undue disappointment.
  8. For any enquiry on the campaign, please get in touch with our user Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
  9. Any dispute or non-receipt of the prize shall be submitted latest by 15 June 2023 and True Money Malaysia has the right to reject any submission of a dispute after 15 June 2023. 

Q&A
Q : How long is this campaign?
A : This campaign starts from 01 April 2023 and ends on 15 May 2023, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is that participants must be 18 years old and above.

Q : How to earn the entry ticket?
A : It is as simple as “ABC” and “123”. Just spend at any True Money merchants, pay your bills, top up your prepaid credit and/or top up your game credit via True Money eWallet. You will earn 1 entry ticket for every RM10 spent in a single transaction.

Categories
terms

Save RM3 by Purchasing RM5 Lotus’s eVoucher – Term

Save RM3 by Purchasing RM5 Lotus’s eVoucher

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services ,The Campaign Terms and Conditions and True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between this Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order
    (i) This Terms and Conditions;
    (ii)The Campaign Terms and Conditions; and
    (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign period is between 20th February 2023 – 15th April 2023
  2. eVouchers will expire on 10th February 2024
  3. To redeem the eVoucher, please present your eVoucher to the cashier at the time of purchase with a minimum spend of RM15
  4. eVouchers purchased are non-refundable and non-transferable
  5. eVouchers (including but not limited to any discounts provided by the eVoucher) is valid only up to the expiry date stated on the eVoucher
  6. All payments must be made via TrueMoney Wallet
  7. eVouchers must be redeemed via the same e-wallet account with the same cell phone number.
  8. eVoucher can be used as cash to buy merchandise at any Lotus’s stores in Malaysia
  9. eVoucher is non-exchangeable nor refundable (i.e. not returnable for cash or new voucher)
  10. No change will be given if the purchase value is less than the value of the eVoucher
  11. eVoucher is valid for one redemption only
  12. eVoucher is not valid at the Food Court or any outlets not operated by Lotus’s Malaysia
  13. Lotus’s Malaysia and True Money will not entertain any claims for defaced, damaged or lost eVouchers
  14. Lotus’s Malaysia and True Money reserves the right to amend these Terms and Conditions without prior notice

For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Categories
terms

Aurum Pass Giveaways Campaigns – Term

Aurum Pass Giveaways Campaigns

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 1 March 2023 till 22 March 2023 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries by persons below the age of 18 shall be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will only be accepted via Facebook.
  3. The Campaign Mechanics are as per below:
    Step 1: Like and Follow our Facebook Page
    Step 2: Answer the question in the comment section below.
    Question: How many countries is TrueMoney currently operating in?
    Bonus Entry: Share this post on your timeline and type #truemoneymy
    (Ensure your post is set to public so we are able to view it) and earn another entry
  4. Participants will be judged based on the correct answer. A total of 5 lucky winners with correct answers will be selected at random.
  5. The winners will be announced through True Money Malaysia’s Facebook page at the end of March 2023 after the campaign ends.
  6. Each winner is only entitled to ONE (1) Prize. Multiple entries will be disqualified.
  7. Participants stand to win the below prizes:
    • Five (5) winner’s x Two (2) Aurum Passes by GSC (Digital Promo Code)
  8. No purchase or payment of any kind is necessary to enter or win the contest.
  9. The winners will be contacted via Facebook Messenger within Fourteen (14) working days after the campaign ends.
    1. The eligibility to claim the prize will be forfeited if the winners do not respond within Seven (7) days from the day the message was sent.
    2. Prizes are not exchangeable for cash or any other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
  10. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation, unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  11. True Money Malaysia’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  12. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  13. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  14. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Categories
terms

Cashback from Lotus’s Food Court awaits you! – Term

Cashback from Lotus's Food Court awaits you!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services , The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of this Campaign Terms and Conditions as well as the other Terms and Conditions mentioned above.
Campaign Terms and Conditions
  1. The Campaign Period is mentioned in the table below
  2. The Eligibility criteria is as per below:
    1. All TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics is as per below:
    1. During the Campaign Period, Customers who spend minimum spending amount via the TrueMoney app at Lotus’s stores will be entitled to the mentioned cashback in their TrueMoney app
    2. The Cashback will be credited to each customer no more than 48 hours after the minimum spend transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app
    3. No minimum spend is required to utilize the Cashback​ ( where applicable ) / Voucher must be redeemed prior to the expiration date
    4. Please read the detailed descriptions of the campaign in the table below:
Name Campaign Period Sales Area Minimum Spend Cashback/Points Remark
Eat more, Earn more 13 Feb 2023 – 31 Aug 2023
(or until redemption allocation is finished, whichever comes first )		 Food Court RM 10 (single receipt) RM2 Unlimited redemptions per user
  1. By participating in this Campaign, all users consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy.
  2. TrueMoney’s decision regarding the random selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  3. For any queries, please contact [email protected]. or reach out to us via Live Chat: https://www.truemoney.com.my/ or Facebook Messenger: https://m.me/TrueMoneyMY.
android-download@2x

Newsletter

Stay updated with our latest promotions and hot deals.

You have been successfully Subscribed! Ops! Something went wrong, please try again.
Facebook-f Twitter Instagram

Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Tune, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur. 

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available Monday to Sunday 10am to 7pm, including Public Holidays.

© True Money Malaysia Sdn. Bhd. All Rights Reserved