TrueRaya Bersama 2024
Terms and Conditions
- This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
- These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
- Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
- True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
- Refer to full campaign mechanics eligibility as follows:
- Eligibility is as per below:
- All TrueMoney E-wallet users
- Must be over the age of 18
- The Campaign Mechanics are as per below:
- Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
- A. Cashback Giveaway
- Cashback will be given for each of the actions completed.
No. | Category | Reward | Eligibility |
1 | Spend & Earn | Random Cashback |
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2 | TrueReferral | RM1 Reward for the Referrer |
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3 | Duit Raya via TrueGift | Random Cashback |
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4 | 8% Weekend Cashback At Lotus’s! | Up to RM10* Cashback |
*Cashback for New users is capped at RM10 per month, and Existing users are capped at RM5 cashback per month. |
5 | Earn 2x My Lotus’s Points | 2x Lotus’s Points for every RM1 spent |
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- For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
- With regards to the 8% Weekend Cashback At Lotus’s campaign, users may refer to the respective promotion’s Terms & Conditions for further details.
- Customers can complete any number of the above mentioned actions within the campaign period.
- For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Q&A
Q : How long is this campaign?
A : This campaign starts from 18 March 2024 and ends on 30 April 2024, inclusive of both dates.
Q : I spent RM50 but did not receive any cashback. Why did this happen?
A : The random cashback amount allocated for this campaign may have been fully redeemed.
Q : Why didn’t I receive the 2x My Lotus’s Points after spending at Lotus’s?
A : To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership and the points shall be credited to you within 7 working days.