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terms

Earn RM 9 cashback during Lotus’s 9.9 sales – Terms

Earn RM 9 cashback during Lotus’s 9.9 sales

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions. 
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. Total Cashback for this campaign is capped at RM 4,500
  4. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. No minimum spend is required to utilize the cashback.
    3. For further details please see the table below:

      Campaign Period

      Sales Area
      Minimum Spend Cashback Details
      7th September – 9th September Lotus’s Hypermarket N/A
      • RM169 Minimum spend in a single transaction
      • RM 9 Cashback
      • Single use per customer
  5. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  6. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

Pay Bills, Get 2x My Lotus’s Points – Terms

Pay Bills, Get 2x My Lotus's Points

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is between 1st Sep 2024 – 31st Dec 2024
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18 who are also My Lotus’s member
  3. New My Lotus’s members must have been registered within the campaign period to be eligible.
  4. Users registered phone number on TrueMoney and the My Lotus’s app must match in order to receive My Lotus’s Points .
  5. The Campaign Mechanics are as per below:
    1. Users are entitled for 2 My Lotus’s Points for every RM1 spent on any bill payment, local prepaid top ups, or international prepaid top ups, and in-app vouchers.
    2. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
  6. The 2x My Lotus’s Points is applicable for (10) TEN eligible transactions per user per month.
  7. The campaign may end earlier if the total My Lotus’s Points pool is depleted prior to the end date of the campaign.
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A
Q : How long will this campaign run for?
A : This campaign begins on the 1st of Sep 2024, and will end on 31st of Dec 2024.

Q : How can I be eligible for the 2x My Lotus’s Points?
A : It’s really simple. Just spend any amount on a bill payment, voucher purchase, local prepaid top up, or international top up to enjoy 2x My Lotus’s Points on your transaction.

Q : How many times can I enjoy the 2x My Lotus’s Points bonus?
A : You can enjoy this promotion ten times (10 eligible transactions) per calendar month.

Categories
Promotions

Pay Bills, Get 2x My Lotus’s Points

Pay Bills, Get 2x My Lotus's Points

Campaign Period: 1st Sep 2024 – 31st Dec 2024

Get ready to experience hassle-free bill payments with TrueMoney! For an entire month, enjoy the convenience of easily settling your bills while earning DOUBLE My Lotus’s Points. 🌟 

⚡How It Works:
#1 Pay Your Bills: Use TrueMoney to pay your utility bills, buy vouchers & mobile top-ups, or postpaid bills. 💳
#2 Earn 2x My Lotus’s Points: For every eligible bill payment, get 2x points for every RM1 you spend! 💸

🔄Steps to Participate:
#1 Log in to your TrueMoney account. 🔐
#2 Navigate to the Bills or Prepaid sections. 📲
#3 Select your preferred biller and make a payment of any amount. 💸
#4 Receive 2x My Lotus’s Points in your membership account! 🎉

Don’t miss out on this limited-time opportunity to save on your bills. TrueMoney is here to make your bill payments a seamless and rewarding experience. 📜
Valid for new and existing My Lotus’s members only

📲Download the TrueMoney app and enjoy these exclusive discounts.

Categories
Promotions

Win up to RM670 cashback

Celebrate Hari Kebangsaan at Lotus's!

Campaign Period: 1st August 2024 – 30th September 2024

Celebrate our great nation’s 67th National day with TrueMoney! Shop at any Lotus’s outlet and stand a chance to win up to RM670 in cashback!🌟

⚡How It Works:
#1 Launch the TrueMoney app to pay at any Lotus’s
#2 Spend any amount: Build your total spent at Lotus’s each month, be the Top Spenders to win the cashback! 💳
#3 Get notified: Winners are selected at the end of the month💸
*limited to 83 winners per month

Categories
terms

Lotus’s Top Spender Campaign! – Terms

Lotus’s Top Spender Campaign!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:

Campaign Period

Sales Area
Cashback
1st August 2024 to
30th September 2024
All Lotus’s Hypermarket and Food Court

Top Spender

  • RM 670 x 6 winners (3 winners per month)
  • RM 67 x 10 winners (5 winners per month)
  • RM 6.7 x 150 winners (75 winners per month)
  1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
  2. Top spender is calculated at on the first of each following month
  3. Top spender winners are limited to the first 83 winners each month, and are calculated on the total transacted value in Ringgit Malaysia the user has spent at Lotus’s Hypermarket and Food court combined on a first come first serve basis
  4. All the chosen winners are at the prerogative of True Money and its decision is final.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Q&A
Q : How long is this campaign?
A : This campaign will take place from 1st August 2024 to 30th September 2024

Q : What is the requirement to win the cashback?
A : Be one of the top 83 spenders in RM at Lotus’s stores each month

Categories
Promotions

Get Covered, Get Cash with Allianz Insurance Cashback Campaign

Get Covered, Get Cash with Allianz Insurance Cashback Campaign

Campaign Period: 19 August 2024 – 31 December 2024

💡 Protect your future with Allianz insurance premiums via TrueMoney while enjoying an exclusive 10% cashback bonus just for you!💡

Premiums available:
Allianz Car Comprehensive Cover
Allianz Motorcycle Plus

🔄 How to Purchase:-
#1 Select the ‘Insurance’ icon on the homepage
#2 Pick your preferred premium and start saving while staying protected!
#3 Receive the 10% cashback after 7 days of purchase

Don’t miss out on this limited-time opportunity to earn cashback while protecting your future!🛡️✨

Categories
terms

Allianz Insurance Cashback Campaign Aug’24 – Terms

Allianz Insurance Cashback Campaign Aug’24

Terms and Conditions
  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organised by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

  1. Campaign Period is between 19 August 2024 till 31 December 2024.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign.The purchase should only be done for the customer. 

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase the mentioned Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 10% of gross written premium cashback.
  2. Eligible Allianz products are Allianz Motor Comprehensive and Allianz Motorcycle Plus.
  3. The Campaign is strictly for purchase via TrueMoney eWallet app as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign.
  4. Eligible customers will be notified via TrueMoney in-app notification.
  5. The 10% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase.
  6. This Promotion is not exchangeable or replaceable for cash.
  7. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad.
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign?
A : This campaign starts from 19 August 2024 and ends on 31 December 2024, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

  1. All True Money users.
  2. Must be over the age of 18.
  3. TrueMoney Account must be upgraded by completing eKYC.
  4. Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : Is there any cap to the 10% cashback?
A : You are in for a treat. There is no cap and you will enjoy full 10% cashback.

Q : What are the Allianz products eligible for the 10% cashback?
A : Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover and Allianz Motorcycle Plus.

Categories
Promotions

TrueMission

Who's up for TrueMission?

Campaign Period: 1 Aug 2024 – 31 Dec 2024

Join TrueMoney on the fun by earning instant cashback while completing easy missions!

Let’s have a look at what exciting missions and rewards await!

1) Spend and Earn

Get instant cashback when spending with TrueMoney with a minimum of:

#1 RM30 spend at any TrueMoney Merchants
*Excluding DuitNow QR payments, and spending at Lotus’s, Econsave, and BHPetrol
*Up to 10 times redemption monthly.

#2 RM50 spend at any BHPetrol outlets
*Excluding DuitNow QR scan
*Up to 5 times redemption monthly. 

#3 RM30 spend at any Econsave outlets
*Excluding DuitNow QR scan
*Up to 10 times redemption monthly.

#4 RM20 spend on any bill payment
*Inclusive of bill payments such as Astro, utility bill, and mobile postpaid.
*Up to 5 times redemption monthly.

#5 RM20 spend on any in-app voucher purchase
*Includes digital vouchers and in-store vouchers
*Up to 10 times redemption monthly.

#6 RM30 spend on any mobile top ups
*Any mobile prepaid top ups, except for game credit top ups
*Up to 3 times redemption monthly.

2) Lotus’s Exclusive:

i) Enjoy 8% instant cashback when you shop at Lotus’s during the weekend!

#1 Spend any amount at Lotus’s stores on weekends (i.e., Saturdays & Sundays)
#2 Receive 8% instant cashback in your pocket!
*Cashback for New users capped at RM10 monthly, and Existing users capped at RM5 monthly

Click here to find out more.

ii) Earn 2x My Lotus’s Points Daily

Enjoy UNLIMITED 2x My Lotus’s Points for every RM1 spent at Lotus’s!
*Ensure that your registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership

#1 Scan My Lotus’s Member QR or Card upon checkout at Lotus’s
#2 Use TrueMoney wallet as the payment method
#3 Congrats! Your points have doubled up for every ringgit you spent!

Click here to find out more.

📲Download the TrueMoney app and enjoy these exclusive benefits!

Categories
terms

TrueMission – Aug to Dec 2024 – Terms

TrueMission - Aug to Dec 2024

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users 
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No.MissionsRewardEligibility
1Spending at TrueMoney MerchantsRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM30:-
    1. At any True Money merchants, except for DuitNow QR payments; Lotus’s & Econsave and BHPetrol.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
2

Spending at BHPetrol

Random Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM50:-
    1. At any BHPetrol outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
3Spending at EconsaveRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4Bill PaymentRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM20:-
    1. To make any bill payment such as Astro, utility bill and mobile postpaid.
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5In-app Voucher PurchaseRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM20:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6Mobile Top UpsRandom Cashback
  • Campaign Period: 1st Aug 2024 – 31st Dec 2024
  • Spend a minimum of RM30:-
    1. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

RM5 Welcome Reward – Terms

RM5 Welcome Reward

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 9 August 2024 and 30 September 2024.
  2. Eligibility is as per below:
    1. All New TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for New TrueMoney Wallet Users.
    2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘TRUERM5’ on the registration page.
    3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours via the TrueMoney Wallet to receive an instant RM5 credit reward in their account.
    4. The redemption of RM5 TrueMoney credit is only applicable to the first 1,000 new users that complete the account verification process, subject to a first come first served basis 
    5. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the RM5 being credited into their TrueMoney app.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How do I claim the RM5 TrueMoney credit?
A : This is only applicable for new user registration, you are required to key in ‘TRUERM5’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM5 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘TRUERM5’ code being not properly filled during registration or the RM5 credit has been fully claimed by the first 1,000 new users that completed their account verification process.

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Business Address : 
True Money Malaysia Sdn. Bhd. 
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Customer Service Email :
[email protected]

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