Author: trueadmin

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Promotions

Lotus’s 3rd Anniversary Bonus

Lotus's 3rd Anniversary Bonus

Celebrate the 3rd Year of Lotus’s with Cashback! 🎉

Campaign Period: 8 May 2025 – 4 June 2025

Shop Like a Pro! Spend RM120 at Lotus’s & earn RM5 back — again & again, up to 10 times! 

Here’s How to Get Your Cashback:
1️⃣ Spend RM120 or more at Lotus’s with TrueMoney Wallet (excluding DuitNowQR payment)
2️⃣ Get instant RM5 cashback — easy & rewarding! 💰 

That’s it! More shopping, more rewards. Just pay with TrueMoney Wallet & enjoy exclusive cashback!

🔥 More Anniversary Perks!
✅ 8% weekend cashback on top
✅ 2x My Lotus’s Points when you scan your My Lotus’s barcode before payment

Don’t miss out, shop now & celebrate Lotus’s 3rd Anniversary with amazing rewards! 🎂🎊

📲Download the TrueMoney app and enjoy these exclusive discounts.

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Terms & Conditions
Categories
Promotions

Complete Monthly TrueMission

Monthly Cashback from TrueMission

Campaign Period: 1st May 2025 – 31st July 2025

Earn faster cashback with lower spend via TrueMissions~

Let’s have a look at what exciting missions and rewards await!

1) Spend and Earn

Get instant cashback when spending with TrueMoney with a minimum of:

#1 RM15 spend at any TrueMoney Merchants
*Excluding DuitNow QR scan, and spending at Lotus’s and BHPetrol
*Up to 10 times redemption monthly.

#2 RM50 spend at any BHPetrol outlets
*Excluding DuitNow QR scan
*Up to 5 times redemption monthly. 

#3 RM20 spend on any bill payment
*Inclusive of bill payments such as Astro, Unifi internet, utility bill, and mobile postpaid.
*Up to 5 times redemption monthly.

#4 RM10 spend on any in-app voucher purchase
*Includes digital vouchers and in-store vouchers
*Up to 10 times redemption monthly.

#5 RM30 spend on any mobile top ups
*Any mobile prepaid or PIN top ups, except for game credit top ups
*Up to 3 times redemption monthly.

2) Lotus’s Exclusive:

i) Enjoy 8% instant cashback when you shop at Lotus’s during the weekend!

#1 Spend any amount at Lotus’s stores on weekends (i.e., Fridays, Saturdays & Sundays)
#2 Receive 8% instant cashback in your pocket!
*Cashback for New users capped at RM10 monthly, and Existing users capped at RM5 monthly
*Excluding DuitNow QR payment.

Click here to find out more.

ii) Earn 2x My Lotus’s Points Daily

Enjoy UNLIMITED 2x My Lotus’s Points for every RM1 spent at Lotus’s!
*Ensure that your registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership

#1 Scan My Lotus’s Member barcode upon checkout at Lotus’s
#2 Use TrueMoney wallet as the payment method
#3 Congrats! Your points have doubled up for every ringgit you spent!
*Excluding DuitNow QR scan.

Click here to find out more.

📲Download the TrueMoney app and enjoy these exclusive benefits!

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Terms & Conditions
Categories
Promotions

Your Protection is Our Priority

Allianz Insurance 10% Cashback

Campaign Period: 1st May 2025 – 31st December 2025

Be rewarded for protecting yourself! 

Enjoy 10% cashback when you purchase any Allianz insurance premium via TrueMoney Wallet, no minimum spend required!

Premiums available:
• Allianz Car Comprehensive cover
• Allianz Motorcycle Plus
• Allianz Travel Care
• Allianz Shield Plus
• Allianz Lifestyle Protect

How to purchase:-
#1 Go to TrueMoney Wallet & select ‘Insurance’ icon in homepage
#2 Select your preferred premium and start purchasing!
#3 Receive the 10% cashback after 7 days of purchase

Shop Now
Shop Now
Terms & Conditions
Categories
terms

Lotus’s 3rd Anniversary Bonus – Terms

Lotus's 3rd Anniversary Bonus

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM120 is required to enjoy this promotion
    3. Each TrueMoney user is eligible for only TEN (10) cashback entitlements.
    4. This campaign is not applicable to any spending through DuitNow QR 
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    6. Users without eKYC must maintain a minimum wallet balance of RM200 to be eligible.
    7. Top Spender Reward: RM500 will be given weekly (capped at RM2,000), applicable to all users.
    8. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
    9. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Details Top Spender Reward Details
      8 May 2025 –
      4 June 2025      		 Lotus’s Hypermarket RM120
      • RM5 Cashback
      • Only TEN (10) uses per user
      • RM500 weekly
      • Capped at RM2,000

      `

  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. 
Categories
terms

Allianz Insurance Year Long Cashback – Terms

Allianz Insurance Year Long Cashback

Terms and Conditions
  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organized by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

  1. Campaign Period is between 1 May 2025 till 31 December 2025.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign. The purchase should only be done for the customer.

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase any of Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 10% of gross written premium cashback.
  2. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.
  3. The Campaign is strictly for purchase via the TrueMoney Wallet as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign
  4. Eligible customers will be notified via TrueMoney in-app notification.
  5. The 10% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase.
  6. This Promotion is not exchangeable or replaceable for cash.
  7. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad. Customers will not hold True Money liable for any non-performance of the product themselves.
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign?
A : This campaign starts from 1 May 2025 and ends on 31 December 2025, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

  • All True Money users
  • Must be over the age of 18
  • TrueMoney Account must be upgraded by completing eKYC
  • Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : What are the Allianz products eligible for the 10% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect. 

Q : How do I start purchasing?
A : Download / Open TrueMoney Wallet Malaysia app > click the ‘Insurance’ icon from homepage > fill in necessary information and start purchasing!

Q : Is there any cap to the 10% cashback?
A : There is no cap and you will enjoy the full amount on the 10% cashback of the gross written premium.

Q : What is a gross written premium amount?
A : The total premium paid by the policy owner before deducting brokerage fees and discounts.

Categories
news

TrueMoney Malaysia launches International Remittance services for businesses and their e-wallet users to send money overseas

TrueMoney Malaysia launches International Remittance services for businesses and their e-wallet users to send money overseas

KUALA LUMPUR, 8 April 2025 – TrueMoney Malaysia, part of the region-leading Ascend Money financial platform, today announced the launch of its International Remittance (IR) services in Malaysia. The new B2B and C2C service offering supports business payments (B2B), with a special focus on supporting Corporate Partners’ import transactions. Consumers in Malaysia can also use the service to make retail (C2C) transfers. 

With TrueMoney Remittance, Malaysians can now facilitate B2B transactions to all countries, offering particularly competitive rates in United States Dollars (USD), Singapore Dollars (SGD), and Thai Baht (THB). For any C2C International Remittance transactions, TrueMoney e-wallet users can now also send money with ease to seven countries: Myanmar, Cambodia, Indonesia, the Philippines, India, Nepal, and Bangladesh. These transactions are primarily focused on migrant workers’ remittances, enabling them to conveniently send money back home using the TrueMoney e-wallet.

Shaik Ikhwan, TrueMoney Malaysia’s Head of Commercial shared, “At TrueMoney Malaysia, we are committed to advancing financial inclusion for all, particularly for underserved communities such as migrant workers. With our latest offering, the International Remittance services, we aim to provide a seamless, reliable, and affordable way for consumers and businesses to send money across borders. By leveraging our comprehensive and leading digital verification capabilities, we ensure secure transactions and broad cash connectivity, reaching even the most rural areas of the receiving countries. We are excited to offer this service and look forward to positively impacting our users’ lives.”

The launch of TrueMoney Remittance is a key component of the company’s comprehensive financial inclusion framework. TrueMoney Remittance offers extensive cash connectivity, giving migrant workers more options to remit money to even the most rural areas of their home countries. To use the TrueMoney Remittance services, users must complete the necessary eKYC (electronic Know Your Customer) verification process. Notably, TrueMoney Malaysia is one of the 11 digital remittance applications, out of 26, that offers full eKYC capability. 

To celebrate the launch, TrueMoney Remittance users can enjoy a transaction fee waiver for remittances of RM 150 or more. This offer is available for up to three redemptions per user from March to June 2025.

Malaysia’s International Remittance market poised for 2028

Malaysia’s international remittance market is experiencing significant growth in both inbound and outbound money transfers. The outbound remittance sector saw a 2.4% increase in 2023, reaching $9.35 billion in 2024. Over the next five years, it is expected to grow at a CAGR of 1.5%, projected to reach $9.93 billion by 2028. 

With just two years of launch in the Malaysian market, TrueMoney aims to provide comprehensive financial solutions that cater to the evolving needs of its users. As of 2025, the company has already established a strong presence in the country, offering a seamless digital payment ecosystem that includes e-wallet services, remittances, and bill payments

“At TrueMoney, we are dedicated to addressing the growing demands of Malaysia’s remittance market with innovative and inclusive financial solutions. Our primary focus is delivering exceptional value to our users, ensuring they have reliable and efficient ways to support their families and communities back home. As the market expands, we are committed to enhancing our services and leveraging technology to provide secure, convenient, and affordable remittance options. We warmly invite any businesses with international payment needs to reach out and learn more about our services. Together, we can make a positive difference in the lives of those we serve,” continued Shaik.

Categories
terms

TrueMission – May 2025 to July 2025 – Terms

TrueMission - May 2025 to July 2025

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No. Missions Reward Eligibility
1 Spending at TrueMoney Merchants Random Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM15:-
    1. At any True Money merchants, except for Lotus’s and BHPetrol.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
  • Not eligible for DuitNow QR payments
2 Spending at BHPetrol Random Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM50:-
    1. At any BHPetrol outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
  • Not eligible for DuitNow QR payments
3 Bill Payment Random Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM20:-
    1. To make any bill payment such as Astro, utility bill and mobile postpaid.
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4 In-app Voucher Purchase Random Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM10:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5 Mobile Top Ups Random Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM30:-
    1. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  2. Customers can complete any number of the above mentioned actions within the campaign period.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
Promotions

True Tap, Raya Kaya!

More Shopping, More Duit Raya with TrueMoney Wallet! 🕌

Campaign Period: 28th March 2025 – 18th April 2025

Get rewarded while you shop! Enjoy RM10 cashback when you spend RM150 or more using TrueMoney Wallet at Lotus’s. It’s the easiest way to collect Duit Raya while shopping for your festive needs! 🛍️✨

How to Collect Your Duit Raya:
1️⃣ Spend RM150 or more at Lotus’s with TrueMoney Wallet
2️⃣ Enjoy instant RM10 cashback!

Easy rightt?!! Celebrate Raya with extra savings! Pay with TrueMoney Wallet and enjoy cashback on your purchase!

Stack up more rewards with 8% cashback + 2x My Lotus’s Points when you scan your My Lotus’s barcode.

Grab now while it last tauu! Selamat Hari Raya in advance guysss! 🎉

📲Download the TrueMoney app and enjoy these exclusive discounts.

Shop Now
Shop Now
Terms & Conditions
Categories
terms

True Tap, Raya Kaya! – Terms

True Tap, Raya Kaya!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
    2. Minimum purchase of RM150 is required to enjoy this promotion.
    3. Each TrueMoney user is eligible for only TWO (2) cashback entitlement.
    4. This campaign is not applicable to any spending through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
    7. For further details please see the table below:

     

    Campaign PeriodSales AreaMinimum SpendCashback Details
    28th March 2025
    – 18th April 2025    		Lotus’s HypermarketRM150
    • RM10 cashback
    • Only TWO (2) uses per user
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

TrueRemit RM0 Fees – Terms

TrueRemit RM0 Fees

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 5th March 2025 till 30th June 2025.
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18
    2. Completed eKYC
  3. The Campaign Mechanics are as per below:
    1. Users who send RM150 or more through TrueMoney Remittance will enjoy an instant fee waiver on their transaction
    2. The fee waiver is applicable for transactions to all countries listed in the TrueMoney Remittance feature.
    3. Each user is able to enjoy the fee waiver ONE (1) time per month during the Campaign Period.
    4. No promotion code is required to be inputted for users to enjoy this promotion.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long will this RM0 fee campaign run for?
A : This campaign begins on the 5th of March 2025, and will end on 30th of June 2025.

Q: How can I be eligible for this RM0 fee promotion? 
A : It’s really simple. Your first TrueMoney Remittance transaction of RM150 or more performed in the calendar months of March till June will automatically enjoy an instant fee waiver.

Q : Do I need to input any promotion codes to enjoy this fee waiver?
A : No, you don’t. The fee waiver will be automatically applied at the Detail Summary page and you will be able to view the discounts enjoyed before you confirm your transaction!

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Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

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