Author: trueadmin

Terms and Conditions

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

The contest runs on 1 June 2023 – 16th July 2023 (11:59 PM). The cut off time is based on our system’s time. After this date, no further entries will be entertained.

1. Eligibility is as per below:
   
   1. All TrueMoney E-wallet users over the age of 18 (Not eligible for True Money staff`)
2. To participate in this contest, all participants need to do the following actions:
   
   1. Like & Follow our official TrueMoney Malaysia Facebook and Instagram account.
   2. Share the most creative photo you have with your parents & post it on your Facebook feed OR Instagram profile and tell us why you want to win this special gift for your parents! Make sure your post is set to public.
   3. Tag us @truemoneymalaysia & include #TrueMoneyGiveaway in your post.
   4. Fill in and submit the TrueMoney Parent’s Day Photo Contest form.
3. The winners will be selected based on the most creative photos submitted during the Campaign Period.
4. Winners announcement will be made through True Money Malaysia’s Facebook page within 2-3 weeks after the campaign ends.
5. The winners will have to contact TrueMoney via direct message.
6. The eligibility to claim the prize will be forfeited if the winners do not direct message TrueMoney Malaysia’s social media account after winners have been announced.
7. Each winner is only entitled to ONE (1) Prize. Multiple entries will be ignored.
8. Participants stand to win the below prizes:
   • 10 winner’s x RM200 Roomcard Gift Card
9. No purchase or payment of any kind is necessary to enter or win the contest.

Other Terms and Conditions

1. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of equivalent value.
2. By participating in this Campaign, all users,
   • consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
   • consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
   • grant TM the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
3. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
4. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
5. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
6. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavor to minimize the effect on the winners in order to avoid undue disappointment.
7. For any enquiry on the campaign, please get in touch with our user Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Terms and Conditions

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is between 08 June 2023 till 07 September 2023.
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users over the age of 18 (Not eligible for TrueMoney staff)
3. The Campaign Mechanics are as per below:
   1. Users must upgrade their account (eKYC) to begin earning entry tickets for this campaign.
   2. Users will earn 1 entry ticket per RM10 spent using TrueMoney E-Wallet
   3. Entry Ticket will be calculated based on the total purchase of Game Credits during the campaign period.
   4. Eligible Game Credits purchases include:
      1. PIN PLAYSTATION
      2. PIN UNIPIN
      3. PIN OFFGAMERS
      4. PIN CHERRY
      5. PIN MYCARD
      6. PIN STEAM_WALLET
      7. PIN MOL_RAZER_GOLD
   5. The winners will be selected by random draw from the total number of entries accumulated during the Campaign Periods.
   6. winners will be announced on TrueMoney‘s website and/or social media channels.
   7. The winners will be contacted via email/phone call.
   8. Winners will be required to provide their email address in the TrueMoney app, provide proof of identification, contact details and any other relevant details to TrueMoney for the prize delivery arrangement.
   9. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TrueMoney within SEVEN (7) days from the day the email was sent.
   10. Users stand to win the below prizes:

   Campaign No.	Period	Prize	Winners	Total Winners
   1	8th June to 23rd July 2023	Sony PlayStation®5 Disc Version	1	10
   		Sony WH-1000XM5 Wireless Noise Canceling Headphones	1
   		Divoom Ditoo Plus Pixel Art Bluetooth Speaker	2
   		RM100 TrueMoney Malaysia Credits	3
   		RM50 TrueMoney Malaysia Credits	3
   2	24th July to 7th September 2023	Steam Deck – Handheld Portable PC Gaming Console [256GB, NVMe SSD]	1	10
   		Nintendo Switch OLED Console	1
   		Razer Barracuda X Wireless Multi-Platform Gaming Headset	2
   		RM100 TrueMoney Malaysia Credits	3
   		RM50 TrueMoney Malaysia Credits	3

   Other Terms and Conditions
   1. Each Eligible User is only entitled to win ONE (1) prize throughout both campaign periods.
   2. If a TrueMoney customer is not drawn as a winner at the end of the first campaign period, the entry ticket earned by a TrueMoney customer is valid to be carried forward to the second campaign period. (e.g. Sally makes a Game Credit purchase of RM10 on 5th July 2023 and earns 1 entry ticket into this giveaway. However, Sally’s entry was not drawn as a winner in Campaign Period 1 and her entry ticket is now carried forward to the pool of entries for Campaign Period 2).
   3. Users who only upgrade their account after making a Game Credit purchase will NOT be credited with any entry tickets for any previous purchases.
   4. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of equivalent value.
   5. By participating in this Campaign, all users,
      1. consent for TrueMoney to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
      2. consent for TrueMoney to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
      3. grant TrueMoney the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
   6. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
   7. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
   8. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
   9. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavor to minimize the effect on the winners in order to avoid undue disappointment.
   10. For any enquiry on the campaign, please get in touch with our user Loyalty Team via email at [email protected] Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
   11. Any dispute or non-receipt of the prize shall be submitted latest by 7th October 2023 and True Money Malaysia has the right to reject any submission of a dispute after 7th October 2023.
   Q&A Q : How long is this campaign? A : This campaign starts from 08 June 2023 and ends on 07 September 2023, inclusive of both dates. Q : How many draws of prizes will there be during the campaign period? A : There will be (2) two prize draws during the campaign period, one at the end of Campaign Period 1 (8th June to 23rd July 2023), and one at the end of Campaign Period 2 (24th July to 7th September 2023). Q : How many total winners will there be during this campaign? A : There will be 20 winners in total during the campaign period, with 10 winners selected for each campaign draw. Q : Must I be 18 years of age and above to be eligible for this campaign? A : Yes. One of the eligibility criteria for this campaign is that participants must be 18 years old and above. Q : How do I earn an entry ticket? A : It is as simple as “ABC” and “123”. Just upgrade your account (eKYC) and top up your game credits via the TrueMoney Wallet Malaysia app. You will earn 1 entry ticket for every RM10 spent for your Game Credit payments.

Terms and Conditions

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. This Terms and Conditions shall be read together with True Money Terms of Services , The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of this Campaign Terms and Conditions as well as the other Terms and Conditions mentioned above.

Campaign Terms and Conditions

1. The Campaign Period is mentioned in the table below.
2. The Eligibility criteria is as per below:
   1. All TrueMoney E-wallet users over the age of 18.
3. The Campaign Mechanics are as per below:
   1. During the Campaign Period, Customers who spend minimum spending amount via the TrueMoney app at Lotus’s stores will be entitled the mentioned cashback in their TrueMoney app.
   2. The Cashback will be credited to each customer no more than 48 hours after the minimum spend transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
   3. No minimum spend is required to utilize the Cashback
   4. Please read the detailed descriptions of the campaign in the table below:

      Name	Campaign Period	Sales Area	Minimum Spend	Cashback/Points	Remark
      Tealive Launch Campaign (RM3 Campaign)	1st May 2023 – 31 July 2023	Tealive Outlets	RM15	RM 3 Cashback	Open to all users, Single use per user per month

4. By participating in this Campaign, all users
   1. consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy; and
   2. consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials
5. TrueMoney will not be responsible for any disputes or claims that arise from Customer’s failure to receive winners’ notification call or email from TrueMoney, due to Customer’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared e-mail addresses.
6. Winners who fails to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) within 30 days of notification, will be void.
7. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
8. For any dispute or non-receipt of the prize, please contact [email protected], or reach out to us via Live Chat https://www.truemoney.com.my/ or Facebook Messenger https://m.me/TrueMoneyMY

Q&A Q : When does the campaign start? A : The campaign will commence on 1st May 2023 to 31st July 2023. Q: Who is eligible for this campaign? A : AllTrueMoney members. Q:Are basic True Money Malaysia users eligible to participate in the campaign? A:Yes. But users are advised to upgrade accounts by performing eKYC to enjoy full True Money Malaysia apps features. Q : How to participate in the campaign? A: Users need to spend min of RM15 using True Money Malaysia apps at any Tealive outlet in order to participate. Q : Are there any capping/limitations for the cashback? A : The cashback will be capped at RM3 per transaction Q: When will the cashback be credited to the user’s E-wallet account? A: The cashback will be credited immediately after user’s complete the transaction. Q:Can the user make a total payment inclusive of the cashback amount? A: No. Users must spend min of RM15 and the cashback will be credited separately. Q : Is there any limitation on the redemption per user? A : Yes, 1 redemption per user per month Q : How to know if the redemption is fully utilized? A :If there is no cashback credited into your E-wallet account, there are high chances that the redemption is fully utilized. Q : Can I make a purchase with different outlets to meet minimum spend? A : No, total value of purchased must be above RM15 in a single transaction receipt Q:Is there any expiration date for the cashback? A: No. Users can utilize the cashback that is credited to their account at any time