Categories
terms

TrueMission – Terms

TrueMission

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users 
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No.MissionsRewardEligibility
1Spending at TrueMoney MerchantsRandom Cashback
  • Campaign Period: 1st Aug 2025 – 19th Jan 2025
  • Spend a minimum of RM30:-
    1. At any True Money merchants, except for DuitNow QR payments; Lotus’s & Econsave and BHPetrol.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
2

Spending at BHPetrol

Random Cashback
  • Campaign Period: 1st Aug 2025 – 19th Jan 2025
  • Spend a minimum of RM50:-
    1. At any BHPetrol outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
3Spending at EconsaveRandom Cashback
  • Campaign Period: 1st Aug 2025 – 19th Jan 2025
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4Bill PaymentRandom Cashback
  • Campaign Period: 1st Aug 2025 – 19th Jan 2025
  • Spend a minimum of RM20:-
    1. To make any bill payment such as Astro, utility bill and mobile postpaid.
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5In-app Voucher PurchaseRandom Cashback
  • Campaign Period: 1st Aug 2025 – 19th Jan 2025
  • Spend a minimum of RM20:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6Mobile Top UpsRandom Cashback
  • Campaign Period: 1st Aug 2025 – 19th Jan 2025
  • Spend a minimum of RM30:-
    1. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
Promotions

Have an Ongsem Year of the Snake at Lotus’s! 🐍

Have an Ongsem Year of the Snake at Lotus's! 🐍

Campaign Period : 26th December 2024 – 12th February 2025

🎊 8X My Lotus’s Points: Multiply your joy with 8X My Lotus’s points for every RM1 you spend, bringing you closer to a fortune of rewards!

🧧 RM8 Cashback: Enjoy an auspicious RM8 cashback when you spend RM128 or more at Lotus’s with TrueMoney! 

🏮 How to Huat with TrueMoney:
#1 Spend a minimum of RM128 at Lotus’s with TrueMoney
#2 Scan your My Lotus’s member QR/card
#3 Receive an instant RM8 cashback and earn 8x My Lotus’s Points
*Each user is eligible for only ONE (1) reward per month.

Elevate your festive experience! Whether you’re gearing up for a lavish feast, hunting for the ideal gifts, or transforming your home for the celebrations, watch your points soar and embrace a cascade of rewarding fortunes! 🚀

Hurry, this offer won’t last forever—head to Lotus’s stores now. Happy Chinese New Year in advance! 🎆

Categories
terms

OngSem – CNY 2025 – Terms

OngSem - CNY 2025

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. A minimum spend of RM128 is required to earn the Cashback.
    3. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    4. Campaign is not valid through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first
    7. 8x Lotus’s points is valid until specified end date or until a total budget of MYR 20,000 has been utilized
    8. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Lotus’s Points ( only for MY Lotus’s members )
      26th December 2024 –
      12th February 2025
      Lotus’s Hypermarket RM128
      • RM 8 Cashback
      • Only ONE (1) use per customer per month
      • Users will receive 8x Lotus’s points (RM1 = 8 points)
        during this campaign period when using TrueMoney to spend
      • To receive the 8x My Lotus’s Points, customers must ensure that
        their registered phone number is the same on both the
        TrueMoney Wallet and My Lotus’s Membership.
      • The above MY Lotus’s points are on top of the cashback
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  5. If you have any questions about the campaign, please email our Customer Loyalty Team at [email protected].
Categories
Promotions

TrueFortune Mission

Who's up for TrueFortune?

Campaign Period: 1 Jan 2025 – 28 Feb 2025

Join TrueMoney on the fun by earning instant cashback while completing easy missions! 

Let’s have a look at what exciting missions and rewards await!

1) Spend and Earn

Get instant cashback when spending with TrueMoney with a minimum of:

#1 RM30 spend at any TrueMoney Merchants
*Excluding DuitNow payment, and spending at Lotus’s, Econsave, and BHPetrol
*Up to 10 times redemption monthly.

#2 RM50 spend at any BHPetrol outlets
*Excluding DuitNow payment.
*Up to 5 times redemption monthly.

#3 RM30 spend at any Econsave outlets
*Excluding DuitNow payment.
*Up to 10 times redemption monthly.

#4 RM20 spend on any bill payment
*Inclusive of bill payments such as Astro, utility bill, and mobile postpaid.
*Up to 5 times redemption monthly.

#5 RM20 spend on any in-app voucher purchase
*Includes digital vouchers and in-store vouchers
*Up to 10 times redemption monthly.

#6 RM30 spend on any mobile top ups
*Any mobile prepaid top ups, except for game credit top ups
*Up to 3 times redemption monthly.

2) Lotus’s CNY Lebih ONGSEM with TrueMoney:

i) Enjoy RM8 instant cashback when you shop at Lotus’s!

#1 Spend minimum RM128 at any Lotus’s stores via TrueMoney Wallet.
#2 Receive RM8 instant cashback in your wallet!
*1 redemption per user per month only.

ii) Earn 8x My Lotus’s Points Daily

Enjoy 8x My Lotus’s Points for every RM1 spent at Lotus’s!
*Ensure that your registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership

#1 Scan My Lotus’s Member QR or Card upon checkout at Lotus’s
#2 Use TrueMoney Wallet as the payment method
#3 Congrats! 8x MORE My Lotus’s points are yours for every ringgit you spent!

Click here to find out more.

📲Download the TrueMoney app and enjoy these exclusive benefits!

Categories
Promotions

Up to RM15 Cashback with TrueMoney!

Up to RM15 Cashback with TrueMoney!

Campaign Period: 1st November 2024 – 25th December 2024

New to the TrueMoney Wallet? Let us welcome you with a RM15 instant cashback bonus when you make your first TrueMoney transaction at Lotus’s!

Wait, you’re already a TrueMoney Wallet user? We’ve got you too! Walk away with a RM5 reward with a minimum spend of RM150 in a single receipt at any Lotus’s store today!

Here’s what you need to do:
#1 Visit your nearest Lotus’s store
#2 Spend a minimum of RM150 in a single receipt & pay with the TrueMoney Wallet
#3 Enjoy your instant cashback of RM15 (New Users) or RM5 (Existing Users)!

What’s best? You’ll be earning double My Lotus’s Points with every RM1 spent too!

Start spending by using TrueMoney now! 🎉

Categories
terms

Season’s Savings with TrueMoney – Terms

Season's Savings with TrueMoney

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table below 
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
    2. Campaign is Valid until specified end date or until cashback pool for the campaign has been depleted whoever comes first
    3. A minimum spend of RM150 is required to earn the Cashback.
    4. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    5. This campaign is NOT valid with any purchases processed through Duit Now QR codes
    6. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback
      1st November 2024 – 25th December 2025 Lotus’s Hypermarket RM150

      New Users – RM15 cashback

      Existing Users – RM5 cashback

  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Categories
terms

TrueChristmas is back! – Terms

TrueChristmas 2024

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 1 November 2024 till 31 December 2024
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined below.

A. Facebook Giveaway Campaign
The campaign runs from 1st November 2024 to 31st December 2024 (11:59 PM), during which there will be a total of 4 rounds of giveaway lucky draw within the campaign period. The cut-off time is based on our system’s time. After this date, no further entries will be entertained.

  1. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18 (Not eligible for TrueMoney staff)
    2. Campaign entries will only be accepted via Facebook.
  2. To participate in this campaign, all participants need to do the following actions:
    1. Be a TrueMoney Wallet user, and spend for the Christmas TrueMission campaign.
    2. Screenshot the Christmas TrueMission landing page that shows the spending progress.
    3. Post the screenshot on your Facebook page account (set as a public post), hashtag #TrueMissionMY & tag @TrueMoney Malaysia official Facebook page in the caption.
  3. Giveaway lucky draw entries eligibility:
    1. Every new progress/ spend on Christmas TrueMission within the campaign period posted on Facebook will be entitled as 1 entry.
    2. The post has to be set as public with the hashtag #TrueMissionMY and tag our Facebook official page for TrueMoney Malaysia’s tracking purposes.
    3. Validation of the TrueMission genuine transaction will be made by TrueMoney prior to the lucky draw. Any fraudulent or incorrect posting will not be entertained.
  4. A total of 12 lucky winners will be selected randomly, with 3 lucky winners selected for each of the giveaway lucky draw arrangements on a bi-weekly basis.
    Giveaway Entitlement PeriodWinners Announcement
    1 Nov 2024 – 17 Nov 202422 Nov 2024
    18 Nov 2024 – 1 Dec 20246 Dec 2024
    2 Dec 2024 – 15 Dec 202420 Dec 2024
    16 Dec 2024 – 29 Dec 20243 Jan 2025
  5. Winners announcement will be made through TrueMoney Malaysia’s official Facebook page.
  6. TrueMoney will contact the winners via Facebook messenger.
  7. The eligibility to claim the prize will be forfeited after 5 days if the winners do not respond to TrueMoney Malaysia’s social media account after winners have been announced.
  8. Each winner is only entitled to ONE (1) Prize, on a randomised basis.
  9. Participants stand to win the below prizes:
    • 1 winner x Apple Watch SE
    • 1 winner x AirPods 4
    • 1 winner x Galaxy Buds2 Pro
    • 1 winner x Razer Barracuda X Wireless Headphones
    • 8 winners x RM100 TrueMoney Credit
  10. Random pick winners list is final and no further requests will be entertained by True Money.

B. Cashback Giveaway

  1. Christmas TrueMission – Random Cashback will be given for each of the Missions completed.
    NoMissionsRewardEligibility
    1Spending at
    TrueMoney
    Merchants
    Random
    Cashback
    • Campaign Period: Until 31st Dec 2024
    • Spend a minimum of RM30:-
      1. At any True Money merchants, except for DuitNow QR payments; Lotus’s, Econsave and BHPetrol.
    • Eligible users are limited to TEN (10) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    2Spending at
    BHPetrol
    Random
    Cashback
    • Campaign Period: Until 31st Dec 2024
    • Spend a minimum of RM50:-
      1. At any BHPetrol outlet
    • Eligible users are limited to FIVE (5) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    3Spending at
    Econsave
    Random
    Cashback
    • Campaign Period: Until 31st Dec 2024
    • Spend a minimum of RM30:-
      1. At any Econsave outlet
    • Eligible users are limited to TEN (10) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    4Bill PaymentRandom
    Cashback
    • Campaign Period: Until 31st Dec 2024
    • Spend a minimum of RM20:-
      1. To make any bill payment such as Astro, utility bill and mobile postpaid.
    • Eligible users are limited to FIVE (5) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    5In-app
    Voucher
    Purchase
    Random
    Cashback
    • Campaign Period: Until 31st Dec 2024
    • Spend a minimum of RM20:-
      1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
    • Eligible users are limited to TEN (10) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    6Mobile
    Top Ups
    Random
    Cashback
    • Campaign Period: Until 31st Dec 2024
    • Spend a minimum of RM30:-
      1. Purchase any mobile prepaid top ups, except for game credit top ups
    • Eligible users are limited to THREE (3) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
    2. Customers can complete any number of the above mentioned actions within the campaign period.
  2. Unlock Santa’s Reward – Cashback will be given for each of the spent milestone achievements for each month during the campaign period as per below table: 
    NoSpend MilestoneRewardEligibility
    1Accumulate min. RM500 spendRM15 cashback
    • Any spending via TrueMoney Wallet except for Lotus’s, DuitNow QR, game credit top up, Allianz Insurance, P2P and TrueGift.
    • Eligible users are limited to only ONE (1) time of each Spend Milestone reward per user per calendar month.
    • Total cashback per user can be earned up to RM120 per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    2Accumulate min. RM1,000 spendRM35 cashback
    3Accumulate min. RM2,000 spendRM70 cashback
  3. Cashback and the eligibility spend will be refreshed on a monthly basis during the campaign period, which is November and December 2024.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
Promotions

TrueChristmas is back!

TrueChristmas is back!

Campaign Period : 1st November 2024 – 31st December 2024

This festive season, we’re bringing you amazing rewards with our TrueChristmas campaign! From instant cashback to big prizes, there’s something for everyone!

#1 Santa’s Special Gift 🎅
This Christmas,TrueMoney Santa has something special for you!
Sign up today and get RM5 as a gift

3 Steps to receive this special gift: 
Step 1: Download TrueMoneyWallet & register.
Step 2: Key in KOL code: TRUERM5 in the registration page under KOL/promo code field.
Step 3: Verify/ Upgrade your account.

You will receive RM5 instantly in your wallet! Find out T&Cs

#2 Santa’s #hashtag giveaway via Facebook 🎁

Win amazing prizes like the Apple Watch SE, AirPods 4, Razer headset, Samsung Galaxy Buds 2 Pro, or RM100 TrueMoney credit via our FB giveaway
Here’s how!
Step 1: Spend & screenshot your TrueMission progress page.
Step 2 Post it on your FB profile with the hashtag #TrueMissionMY & tag @TrueMoney Malaysia official FB page (make sure your post is public!)

3 lucky winners will be selected on a bi-weekly basis, a total of 12 winners will be winning away the amazing prizes.
Find out full giveaway schedule and T&Cs here.

#3 Christmas TrueMissions 🎅
Explore 6 Christmas missions and earn monthly random cashback during this festive season!
Let’s have a look at what exciting missions and rewards await!

Mission 1: Spend min. RM30 at any TrueMoney Merchant
Mission 2: Spend min. RM50 at any BHPetrol station
Mission 3: Spend min. RM30 at any Econsave outlet
Mission 4: Spend min. RM20 on any bill payment
Mission 5: Spend min. RM20 on any in-app voucher purchase
Mission 6: Spend min. RM30 on any mobile top ups

Find out full details here

#4 Unlock Santa’s Rewards! 🎁
Accumulate minimum RM500 spend or more each month and earn up to RM120 cashback — the more you spend, the bigger will be your Santa’s rewards!

Here’s the deal:

  • Accumulate min. RM500 spend and enjoy RM15 instant cashback!
  • Accumulate min. RM1,000 spend and enjoy RM35 instant cashback!
  • Accumulate min. RM2,000 spend and enjoy RM70 instant cashback!

Don’t miss out—start christmas shopping and unlock Santa’s Rewards up to RM120 each month!
*Limited to 1 redemption per user per tier per month only.

📲Download the TrueMoney app and enjoy these exclusive benefits!

Categories
terms

Santa’s #Hashtag Facebook Giveaway – Terms

Santa’s #Hashtag Facebook Giveaway

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions
The campaign runs from 1st November 2024 to 31st December 2024 (11:59 PM), during which there will be a total of 4 rounds of giveaway lucky draw within the campaign period. The cut-off time is based on our system’s time. After this date, no further entries will be entertained.

  1. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18 (Not eligible for TrueMoney staff)
    2. Campaign entries will only be accepted via Facebook.
  2. To participate in this campaign, all participants need to do the following actions:
    1. Be a TrueMoney Wallet user, and spend for the Christmas TrueMission campaign.
    2. Screenshot the Christmas TrueMission landing page that shows the spending progress.
    3. Post the screenshot on your Facebook page account (set as a public post), hashtag #TrueMissionMY & tag @TrueMoney Malaysia official Facebook page in the caption.
  3. Giveaway lucky draw entries eligibility:
    1. Every new progress/ spend on Christmas TrueMission within the campaign period posted on Facebook will be entitled as 1 entry.
    2. The post has to be set as public with the hashtag #TrueMissionMY and tag our Facebook official page for TrueMoney Malaysia’s tracking purposes.
    3. Validation of the TrueMission genuine transaction will be made by TrueMoney prior to the lucky draw. Any fraudulent or incorrect posting will not be entertained.
  4. A total of 12 lucky winners will be selected randomly, with 3 lucky winners selected for each of the giveaway lucky draw arrangements on a bi-weekly basis.
    Giveaway Entitlement PeriodWinners Announcement
    1 Nov 2024 – 17 Nov 202422 Nov 2024
    18 Nov 2024 – 1 Dec 20246 Dec 2024
    2 Dec 2024 – 15 Dec 202420 Dec 2024
    16 Dec 2024 – 29 Dec 20243 Jan 2025
  5. Winners announcement will be made through TrueMoney Malaysia’s official Facebook page.
  6. TrueMoney will contact the winners via Facebook messenger.
  7. The eligibility to claim the prize will be forfeited after 5 days if the winners do not respond to TrueMoney Malaysia’s social media account after winners have been announced.
  8. Each winner is only entitled to ONE (1) Prize, on a randomised basis.
  9. Participants stand to win the below prizes:
    • 1 winner x Apple Watch SE 
    • 1 winner x AirPods 4
    • 1 winner x Galaxy Buds2 Pro
    • 1 winner x Razer Barracuda X Wireless Headphones
    • 8 winners x RM100 TrueMoney Credit
  10. Random pick winners list is final and no further requests will be entertained by True Money.
  11. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

My Lotus’s New User Bonus – Terms

My Lotus's New User Bonus

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members who download and register an account with True Money Wallet for the first time using the KOL/Promo code NEWML3 and complete the eKYC process.
  3. Customers must register with the provided KOL/Promo code: NEWML3 in order to be eligible for the RM3 cashback
  4. The campaign is limited to the first 3,333 successful claimants or until RM 9,999 has been utilized by the campaign
  5. The Campaign Mechanics are as per below:
    1. The cashback will be credited to each customer in no more than 48 hours after the completion of eKYC process.
    2. This campaign is not applicable to any spending through DuitNow QR codes
    3. For further details please see below table
      Campaign Period
      1st June 2024 – 31st December 2024
  6. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

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Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

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