Categories
terms

Hari My Lotus’s – Terms

Hari My Lotus’s

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3.  The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM150 is required to enjoy this promotion.
    3. This campaign is NOT applicable to any spending through DuitNow QR.
    4. Campaign applies ONLY to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app.
    5. At the time of transaction, users MUST also be verified, existing Lotus’s members to qualify for the campaign, before the campaign dates.
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    7. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Details
      9 July 2025 & 13 August 2025
      (Every 2nd Wednesday of the month ONLY)
      Lotus’s Hypermarket RM150
      • RM20 Cashback
      • Only ONE (1) use per user per month
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
Promotions

Hari My Lotus’s

Hari My Lotus’s

Members Deserve More, RM20 Cashback Every 2nd Wednesday! 🧡

Campaign Period: 9 July 2025 & 13 August 2025

Calling all Lotus’s members! Turn your midweek shopping into extra savings — spend RM150 at Lotus’s with TrueMoney Wallet and get RM20 cashback!

How to Claim Your Cashback:
1️⃣ Spend at Lotus’s every 2nd Wednesday
2️⃣ Spend RM150 or more using TrueMoney Wallet (excluding DuitNow QR)
3️⃣ Receive RM20 cashback instantly!

*Limited to one use per user per month

Plus, don’t forget to scan your My Lotus’s barcode at checkout to earn 2x Points! 

Midweek shopping just got better. Don’t miss out!!!

📲Download the TrueMoney app and enjoy these exclusive discounts.

Categories
Promotions

TrueTreats Monday @ Lotus’s

TrueTreats Monday @ Lotus's

Start Strong Every Week with TrueMoney 🧡

Campaign Period: 30 June 2025 – 29 September 2025

Who says Mondays have to be boring? With TrueMoney Wallet, enjoy 15% instant cashback on any purchase made every Monday at Lotus’s — and best of all, there’s no minimum spend required!

How to Enjoy This Deal:
1️⃣ Shop at any Lotus’s store on Monday
2️⃣ Pay using TrueMoney Wallet (excluding DuitNow QR)
3️⃣ Get 15% cashback instantly into your wallet! 

*Capped at RM10 per user per day

Start your week smarter and save more while spending with TrueMoney!

📲Download the TrueMoney app and enjoy these exclusive discounts.

Categories
terms

TrueTreats Monday @ Lotus’s – Terms

TrueTreats Monday @ Lotus's

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions.
  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. No Minimum purchase is required to enjoy this promotion
    3. This campaign is NOT applicable to any spending through DuitNow QR
    4. Campaign is valid to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. Campaign is applicable to TrueMoney Members who are ALSO My Lotus’s members
    7. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Details
      30 June 2025 – 29 September 2025 (Every Monday ONLY) Lotus’s Hypermarket N/A
      • 15% Cashback (Capped at RM10 per day)
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

TrueMoney Facebook Giveaways Campaign – Terms

TrueMoney Facebook Giveaways Campaign- True-PopQuiz: Fill & Win!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is between 20th June 2025 till 3rd July 2025 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will only be accepted via Facebook.
  3. The Campaign Mechanics are as per below:
    1. Step 1 : Follow the official TrueMoney Malaysia Facebook page at https://www.facebook.com/TrueMoneyMY.
    2. Step 2: Comment with the correct answer by filling in the blanks below, and tag two friends.
      Question: Pay with TrueMoney Wallet at Lotus’s on Fri–Sun & get (__)% cashback + (__)X My Lotus’s Points!
    3. Step 3: Include the hashtag #truemoneymy in your comment.
  4. Participants will be judged based on the correct answer. A total of FIVE (5) winners with correct answers will be selected randomly.
  5. Each participant is permitted only ONE (1) comment on the contest post. Any additional entries will be disregarded.
  6. Winners will be announced on TrueMoney Malaysia’s official Facebook page before 18 July 2025.
  7. Each winner is entitled to ONE (1) prize only. 
  8. Participants stand to win the below prizes:
    • First Place: ONE (1) winner x RM200 TrueMoney Credit
    • Second Place: ONE (1) winner x RM120 TrueMoney Credit
    • Third Place: THREE (3) winners x RM60 TrueMoney Credit
  9. Winners must have downloaded , registered as TrueMoney Wallet users and have completed the E-KYC.
  10. TrueMoney Credit will be applied directly to the winner’s registered TrueMoney Wallet number within fourteen (14) working days after the winner provides their details.
  11. No purchase or payment of any kind is required to enter or win the contest.
  12. Winners must contact True Money Malaysia via Messenger within SEVEN (7) working days after the campaign ends.
    1. Failure to do so will result in forfeiture of the prize.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
  13. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  14. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  15. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  16. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  17. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
Categories
Promotions

Lotus’s 3rd Anniversary Bonus

Lotus's 3rd Anniversary Bonus

Celebrate the 3rd Year of Lotus’s with Cashback! 🎉

Campaign Period: 8 May 2025 – 4 June 2025

Shop Like a Pro! Spend RM120 at Lotus’s & earn RM5 back — again & again, up to 10 times! 

Here’s How to Get Your Cashback:
1️⃣ Spend RM120 or more at Lotus’s with TrueMoney Wallet (excluding DuitNowQR payment)
2️⃣ Get instant RM5 cashback — easy & rewarding! 💰 

That’s it! More shopping, more rewards. Just pay with TrueMoney Wallet & enjoy exclusive cashback!

🔥 More Anniversary Perks!
✅ 8% weekend cashback on top
✅ 2x My Lotus’s Points when you scan your My Lotus’s barcode before payment

Don’t miss out, shop now & celebrate Lotus’s 3rd Anniversary with amazing rewards! 🎂🎊

📲Download the TrueMoney app and enjoy these exclusive discounts.

Categories
Promotions

Complete Monthly TrueMission

Monthly Cashback from TrueMission

Campaign Period: 1st May 2025 – 31st July 2025

Earn faster cashback with lower spend via TrueMissions~

Let’s have a look at what exciting missions and rewards await!

1) Spend and Earn

Get instant cashback when spending with TrueMoney with a minimum of:

#1 RM15 spend at any TrueMoney Merchants
*Excluding DuitNow QR scan, and spending at Lotus’s and BHPetrol
*Up to 10 times redemption monthly.

#2 RM50 spend at any BHPetrol outlets
*Excluding DuitNow QR scan
*Up to 5 times redemption monthly. 

#3 RM20 spend on any bill payment
*Inclusive of bill payments such as Astro, Unifi internet, utility bill, and mobile postpaid.
*Up to 5 times redemption monthly.

#4 RM10 spend on any in-app voucher purchase
*Includes digital vouchers and in-store vouchers
*Up to 10 times redemption monthly.

#5 RM30 spend on any mobile top ups
*Any mobile prepaid or PIN top ups, except for game credit top ups
*Up to 3 times redemption monthly.

2) Lotus’s Exclusive:

i) Enjoy 8% instant cashback when you shop at Lotus’s during the weekend!

#1 Spend any amount at Lotus’s stores on weekends (i.e., Fridays, Saturdays & Sundays)
#2 Receive 8% instant cashback in your pocket!
*Cashback for New users capped at RM10 monthly, and Existing users capped at RM5 monthly
*Excluding DuitNow QR payment.

Click here to find out more.

ii) Earn 2x My Lotus’s Points Daily

Enjoy UNLIMITED 2x My Lotus’s Points for every RM1 spent at Lotus’s!
*Ensure that your registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership

#1 Scan My Lotus’s Member barcode upon checkout at Lotus’s
#2 Use TrueMoney wallet as the payment method
#3 Congrats! Your points have doubled up for every ringgit you spent!
*Excluding DuitNow QR scan.

Click here to find out more.

📲Download the TrueMoney app and enjoy these exclusive benefits!

Categories
Promotions

Your Protection is Our Priority

Allianz Insurance 10% Cashback

Campaign Period: 1st May 2025 – 31st December 2025

Be rewarded for protecting yourself! 

Enjoy 10% cashback when you purchase any Allianz insurance premium via TrueMoney Wallet, no minimum spend required!

Premiums available:
• Allianz Car Comprehensive cover
• Allianz Motorcycle Plus
• Allianz Travel Care
• Allianz Shield Plus
• Allianz Lifestyle Protect

How to purchase:-
#1 Go to TrueMoney Wallet & select ‘Insurance’ icon in homepage
#2 Select your preferred premium and start purchasing!
#3 Receive the 10% cashback after 7 days of purchase

Categories
terms

Lotus’s 3rd Anniversary Bonus – Terms

Lotus's 3rd Anniversary Bonus

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM120 is required to enjoy this promotion
    3. Each TrueMoney user is eligible for only TEN (10) cashback entitlements.
    4. This campaign is not applicable to any spending through DuitNow QR 
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    6. Users without eKYC must maintain a minimum wallet balance of RM200 to be eligible.
    7. Top Spender Reward: RM500 will be given weekly (capped at RM2,000), applicable to all users.
    8. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
    9. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Details Top Spender Reward Details
      8 May 2025 –
      4 June 2025
      Lotus’s Hypermarket RM120
      • RM5 Cashback
      • Only TEN (10) uses per user
      • RM500 weekly
      • Capped at RM2,000

      `

  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]
Categories
terms

Allianz Insurance Year Long Cashback – Terms

Allianz Insurance Year Long Cashback

Terms and Conditions
  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organized by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

  1. Campaign Period is between 1 May 2025 till 31 December 2025.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign. The purchase should only be done for the customer.

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase any of Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 10% of gross written premium cashback.
  2. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.
  3. The Campaign is strictly for purchase via the TrueMoney Wallet as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign
  4. Eligible customers will be notified via TrueMoney in-app notification.
  5. The 10% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase.
  6. This Promotion is not exchangeable or replaceable for cash.
  7. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad. Customers will not hold True Money liable for any non-performance of the product themselves.
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign?
A : This campaign starts from 1 May 2025 and ends on 31 December 2025, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

  • All True Money users
  • Must be over the age of 18
  • TrueMoney Account must be upgraded by completing eKYC
  • Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : What are the Allianz products eligible for the 10% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect. 

Q : How do I start purchasing?
A : Download / Open TrueMoney Wallet Malaysia app > click the ‘Insurance’ icon from homepage > fill in necessary information and start purchasing!

Q : Is there any cap to the 10% cashback?
A : There is no cap and you will enjoy the full amount on the 10% cashback of the gross written premium.

Q : What is a gross written premium amount?
A : The total premium paid by the policy owner before deducting brokerage fees and discounts.

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Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

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