Kindly read this Product Disclosure Sheet and the Terms & Conditions before using TrueMoney eWallet.
TrueMoney is an electronic wallet that allows users to make cashless and cardless transactions. Users are required to reload the wallet prior to making any payments or transfers. Below are some of the services offered to bring convenience to users.
Users must be 18 years of age or above. For those users who are less than 18 years old, kindly ensure that you have obtained consent from your parent or legal guardian before registering. Upon registration, it will be deemed that such consent has been obtained.
Note : For minors who may register an account with TrueMoney and use the services with the consent of their parent or their legal guardian, the parent and legal guardian shall be fully responsible for the minor’s usage.
Below is the overview of TrueMoney eWallet types, sizes, limitations and requirements.
|Monthly Transaction Limit||RM2,000||RM10,000|
|Annual Transaction Limit||RM24,000||RM120,000|
To mitigate the above risks, users are advised:-
In the event the above listed risks occurred, users should immediately contact us at [email protected]
Kindly note that our business operating hours are Monday to Sunday from 10am to 7pm, including Public Holidays.
You can change your name and email directly in the TrueMoney app. For other changes, kindly email us at [email protected]
For any enquiries, you may contact us at [email protected]
Business Address :
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Tune, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.
Customer Service Email :
Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available Monday to Sunday 10am to 7pm, including Public Holidays.
© True Money Malaysia Sdn. Bhd. All Rights Reserved
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