Author: trueadmin

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Save RM3 by Purchasing RM5 Lotus’s eVoucher

Save RM3 by Purchasing RM5 Lotus’s eVoucher

Save RM3 for every purchase of RM5 Lotus’s eVoucher. Hurry up! Take this advantage to create more value for your every Ringgit.

How to Purchase eVoucher

  1. Login to TrueMoney app
  2. Select Lotus’s under Top Services under Home Screen
  3. Select the eVoucher and make payment.
  4. eVoucher details will be sent to your TrueMoney inbox message instantly.

How to Redeem eVoucher

  1. Login to TrueMoney app
  2. Open your TrueMoney inbox message
  3. Select and show your eVoucher at Lotus’s cashier counter at the time of purchase.

Highlights

  • eVoucher is redeemable at Lotus’s food court and stores only.
  • eVoucher is redeemable with a minimum spend of RM15.
  • The eVoucher will be sent to your TrueMoney inbox message for every successful purchase.
  • eVoucher will expire on 10th February 2024

Campaign Terms & Conditions 

  1. Campaign starts from 20th Feb 2023 – 15th April 2023.
  2. eVouchers (including but not limited to any discounts provided by the eVoucher) is valid only up to the expiry date stated on the eVoucher
  3. All payments must be made via TrueMoney Wallet
  4. eVouchers must be redeemed via the same e-wallet account with the same cell phone number.
  5. eVoucher can be used as cash to buy merchandise at any Lotus’s stores in Malaysia
  6. eVoucher is non-exchangeable nor refundable (i.e. not returnable for cash or new voucher)
  7. No change will be given if the purchase value is less than the value of the eVoucher
  8. eVoucher is valid for one redemption only

For any enquiry on the campaign, you can:

  1. Visit our website at truemoney.com.my
  2. Reach out to our Customer Loyalty Team via email at [email protected] or live chat by clicking here which is available daily from 10am to 7pm
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Categories Promotions

Cashback from Lotus’s Food Court awaits you!

RM2 cashback from Lotus's Food Court awaits you!

Yummy tummy! Fulfill your cravings in Lotus’s Food Court and get rewarded RM2 cashback.

Follow these easy steps to earn: 

#1: Visit Lotus’s Food Court near you
#2: Purchase minimum RM10 on single receipt
#3: Pay via TrueMoney

Sit tight and RM2 cashback will automatically be in your TrueMoney wallet.

Hurry and enjoy unlimited redemption for this campaign! Promotion starts from 13th February 2023 to 31st August 2023. T&C apply.

For any enquiries, please contact us at:
E-mail: [email protected]
Live Chat: https://www.truemoney.com.my/
Facebook Messenger: https://m.me/TrueMoneyMY

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terms

Cashback from Lotus’s Food Court awaits you! – Term

Cashback from Lotus's Food Court awaits you!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services , The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of this Campaign Terms and Conditions as well as the other Terms and Conditions mentioned above.
Campaign Terms and Conditions
  1. The Campaign Period is mentioned in the table below
  2. The Eligibility criteria is as per below:
    1. All TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics is as per below:
    1. During the Campaign Period, Customers who spend minimum spending amount via the TrueMoney app at Lotus’s stores will be entitled to the mentioned cashback in their TrueMoney app
    2. The Cashback will be credited to each customer no more than 48 hours after the minimum spend transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app
    3. No minimum spend is required to utilize the Cashback​ ( where applicable ) / Voucher must be redeemed prior to the expiration date
    4. Please read the detailed descriptions of the campaign in the table below:
Name Campaign Period Sales Area Minimum Spend Cashback/Points Remark
Eat more, Earn more 13 Feb 2023 – 31 Aug 2023
(or until redemption allocation is finished, whichever comes first )		 Food Court RM 10 (single receipt) RM2 Unlimited redemptions per user
  1. By participating in this Campaign, all users consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy.
  2. TrueMoney’s decision regarding the random selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  3. For any queries, please contact [email protected]. or reach out to us via Live Chat: https://www.truemoney.com.my/ or Facebook Messenger: https://m.me/TrueMoneyMY.
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terms

Enjoy RM8 cashback when you spend at Lotus’s Malaysia! – Term

Enjoy RM8 cashback when you spend at Lotus’s Malaysia!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of this Campaign Terms and Conditions as well as the other Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the table below
  2. The Eligibility criteria is as per below:
    1. All TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. During the Campaign Period, Customers who spend minimum spending amount via the TrueMoney app at Lotus’s stores will be entitled the mentioned cashback in their TrueMoney app
    2. The Cashback will be credited to each customer no more than 48 hours after the minimum spend transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app
    3. No minimum spend is required to utilize the Cashback
    4. Please read the detailed descriptions of the campaign in the table below:
Name Campaign Period Sales Area Minimum Spend Cashback/Points Remark
Lotus’s RM8 Cashback 1 Feb 2023 – 30 Apr 2023 Food Court & Lotus’s Store RM88 RM8 1) One time per customer
2)Limited to the first RM20,000 redemption per month
  1. By participating in this Campaign, all users
    1. consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy; and
    2. consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials
  2. TrueMoney will not be responsible for any disputes or claims that arise from Customer’s failure to receive winners’ notification call or email from TrueMoney, due to Customer’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  3. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) within 30 days of notification, will be void. 
  4. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  5. For any dispute or non-receipt of the prize, please contact [email protected]. or reach out to us via Live Chat: https://www.truemoney.com.my/ or Facebook Messenger: https://m.me/TrueMoneyMY

Q&A

Q : When does the campaign start?
A: The campaign will commence on 1st Feb 2023 to 30th April 2023

Q : What is the minimum spend to be eligible for the cashback?
A : A minimum of RM88 in single receipt transactions using True Money Malaysia apps.

Q : When will the cashback be credited to the user’s E-wallet?
A : The cashback shall be credited instantly after users spend min of RM88 in 1 single receipt.

Q : How will users get the RM8 cashback?
A: Users need to spend min RM88 in 1 single receipt to be entitled for RM8 cashback during the campaign period.

Q : How do users know if the cashback has been credited?
A : The user can manually check in their TrueMoney apps under transaction history

Q : Is there validity for redeeming the cashback?
A : There will be no expiry date to redeem the cashback

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Categories Promotions

Enjoy RM8 cashback when you spend at Lotus’s Malaysia!

Enjoy RM8 cashback when you spend at Lotus’s Malaysia!

Only exclusively for TrueMoney wallet users. Download our app today!

Here’s what you need to do:
#1: Visit Lotus’s hypermarket closest to you
#2: Shop for your favourite essentials & spend a minimum of RM88 in a single receipt
#3: Pay via TrueMoney wallet at the checkout counter 

Voila, all done! Wait for the cashback to start rolling into your account.
Limited to the first RM20,000 redemption per month. This campaign will run for a limited time only from 1st February 2023 to 30th April 2023.

By participating in this campaign, you have read & agreed to the terms & conditions below.

For any enquiries, please contact us at:
E-mail: [email protected]
Live Chat: https://www.truemoney.com.my/
Facebook Messenger: https://m.me/TrueMoneyMY

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news

TrueMoney, Southeast Asia’s leading e-wallet provider, enters the Malaysian market with Lotus’s Malaysia

TrueMoney, Southeast Asia’s leading e-wallet provider, enters the Malaysian market with Lotus’s Malaysia

  • TrueMoney can be used at all of Lotus’s locations nationwide, making shopping easier for Malaysians.
  • TrueMoney’s e-wallet offers a wide range of new financial solutions, including cashless payments, mobile top-ups, and bill payments, among others.
  • Over 50 million people around the region use TrueMoney as their preferred e-payment method.

KUALA LUMPUR, 12 January 2023 – TrueMoney, a leading fintech company in Southeast Asia and a subsidiary of Ascend Money, is thrilled to announce that it has launched in Malaysia today. With a focus on providing a seamless payment solution in the digital age, TrueMoney is now the official payment provider for all of Lotus’s locations across the country.

Founded in 2003, TrueMoney operates in six countries and has the largest agent network with over 88,000 agents to seamlessly send money both domestically and internationally, as well as an e-wallet that offers a wide range of new financial solutions, such as cashless payments, mobile top-ups, bill payments, international remittances, and many more.

Dale Kim, Ascend Money’s Managing Director of International Business, said “TrueMoney has been a leader in financial solutions for over 9 years with a mission to provide innovative financial services to all. We see so much opportunity for improving the lives of the people in Southeast Asia by providing accessible and easier access to payment solutions in the region. With the launch of TrueMoney in Malaysia, we now offer our e-wallet solution in 7 markets and are excited to extend our goal of improving the lives of everyone in the region.” 

With TrueMoney’s hassle-free e-wallet and contactless QR Code payments, Lotus’s customers can now make prepaid and game credit top-ups, as well as pay utility (eg. electricity, water) and phone bills in addition to their day-to-day expenses with simplicity. Furthermore, customers will be able to make peer-to-peer transactions through the True Money app and trace every transaction they conduct because every action is recorded in real-time.

Jessie Chong, Ascend Group’s Country Managing Director, said “We, TrueMoney, have now expanded into the Malaysian market, marking the company’s 7th Southeast Asian country of operation. Through our e-wallet, we offer seamless payment and convenience to all users, with a wallet size of RM10,000 and the utmost assurance of safe and secure payment. We aim to leverage our international presence to create a holistic and dynamic approach to creating a payment ecosystem within Southeast Asia that benefits individuals and SMEs; which includes cross-border payments in the pipeline. We might be the new kid on the block, but we bring with us a strong tech infrastructure and pre-existing businesses to connect with users in Malaysia.”

The TrueMoney e-wallet is currently available in Malaysia via both the Apple App store and Google Play store. Users of the TrueMoney e-wallet will also be able to receive instant benefits upon activation, apart from enjoying Lotus’s cashback and points, along with a RM10 TrueQuest reward.

To make its mark in the country, TrueMoney has decided to make everyone’s grocery shopping experience more convenient for Malaysian consumers. By partnering with Lotus’s Malaysia, TrueMoney provides consumers with the convenience they need to effortlessly transact and manage their expenses for their essentials with its app.

Vivian Yap, Executive Director, Customer of Lotus’s Malaysia shared “Given today’s climate, consumers are more technologically sophisticated, they seek seamless, easy, and convenient shopping experiences all the time. As part of Lotus’s ongoing digital transformation, we are delighted to welcome TrueMoney to Malaysia and to our customers. By incorporating TrueMoney into our e-wallet service portfolio, our customers have more cashless options at all of our 65 stores. Not only will customers have an easy cashless option with TrueMoney, but it will also be very rewarding as TrueMoney Malaysia will reward our customers with My Lotus’s loyalty points. My Lotus’s loyalty points can then be used to pay for purchases, giving them further savings on their shopping.”

As of 2022, more than 50 million people across the SEA region have used TrueMoney’s e-wallet app. TrueMoney Malaysia hopes to form more local partnerships with well-known merchants in the future and build up the whole ecosystem of financial services.

About Ascend Group
Harnessing the power of innovative technology, data analytics, and robust platforms, Ascend Group operates through its subsidiaries, which include: Ascend Money (Fintech), Ascend Commerce (e-Commerce) and True IDC (Data Center and Cloud Services for corporations). Founded in Bangkok, Thailand, Ascend Group’s companies have now expanded across the region with local operations in Cambodia, Myanmar, Vietnam, Indonesia, the Philippines, and Malaysia. By collaborating with world-class tech talents, reputable partners, regulators and communities across the region, Ascend Group aims to create better opportunities for all in Southeast Asia today and in the future through digital services and infrastructure.

About TrueMoney
TrueMoney is a regional fintech company in Southeast Asia, under Ascend Money, a joint venture between The Charoen Pokphand Group (CP Group) and Ant Financial (Alibaba), with a mission to enable everyone access to innovative financial services to empower their daily lives. With operations in 7 countries, including Malaysia, TrueMoney has gained regional recognition as a wallet to use because of its wide array of services including payments, mobile top-ups, game top-ups, peer-to-peer transfers and so much more.

TrueMoney also has the largest agent network with over 88,000 agents, helping our customers send money seamlessly both domestically and overseas, capturing markets such as Cambodia, Myanmar, and the Philippines.

About Lotus’s Malaysia
Lotus’s Stores Malaysia Sdn Bhd (Lotus’s Malaysia) is a member of the Charoen Pokphand Group Co Ltd (C.P. Group) since December 2020. The C.P. Group is a multinational conglomerate, operating across various industries ranging from agricultural, and industrial to service sectors. C.P. Group currently has investments in 21 countries and economies. Having acquired Tesco Malaysia’s business in December 2020, Lotus’s Malaysia has assumed the operations of all existing Tesco stores, employing 9,000 employees across one head office, two distribution centres and 65 stores throughout Peninsular Malaysia. Lotus’s also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan and Ipoh.

As a testament to the work that it has been doing in delighting customers every day, Lotus’s was awarded the Best Foreign Retailer and Fair Price Shop Award 2020 by the Ministry of Domestic Trade and Consumer Affairs in November 2021. Lotus’s was also awarded the Caring Employer Award in 2021 by the Ministry of Women, Family and Community Development in conjunction with the International Day of Persons with Disabilities. 

To learn more about our sustainability efforts, do visit https://corp.lotuss.com.my/

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Categories Promotions

Cashback galore! RM5 instant cashback just by using Visa as your preferred payment method

Usher in the new year with TrueMoney as we bring an exclusive cashback campaign with Visa just for you.

It has never been a better time to start achieving your new year resolutions with TrueMoney’s Daily Cashback with Visa. Save RM5 when you choose Visa as your preferred reload method via TrueMoney e-wallet 

You’re #2 steps away from claiming your RM5 cashback:

#1: Choose your Visa card as your preferred payment method on TrueMoney wallet
#2: Top up your TrueMoney wallet with a minimum of RM50

This campaign will run from 6th January 2023 to 28th February 2023.

By participating in this campaign, you have read & agreed to the terms & conditions below.

Don’t forget to follow us on social media so you don’t miss out on the latest True Deals

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news

TrueMoney Malaysia Welcomes Users with TrueQuest & Kongsi-Kongsi Menang Campaigns

TrueMoney Malaysia Welcomes Users with TrueQuest & Kongsi-Kongsi Menang Campaigns

KUALA LUMPUR, 1 January 2023; TrueMoney Malaysia, the newly launched e-wallet application in Malaysia is pleased to announce exciting campaigns for new users to enjoy. While registering a TrueMoney account, users can relish two rewards titled TrueQuest and Kongsi-Kongsi Menang. TrueMoney being the newest e-wallet player in the Malaysian market is aiming to build brand awareness among Malaysian consumers with these new campaign mechanics.

A part of the largest financial platform in South East Asia, TrueMoney offers a variety of innovative financial solutions from cashless payments, mobile top ups, bill payments and more. The first step to participating in these campaigns is to download the TrueMoney application on the Apple App Store or the Google Play Store. Get rewarded, while you’re on-the-go with TrueMoney today. 

TrueQuest campaign offers RM2 cashback with every quest completed, totaling up to RM10 rewards for users that follow these simple steps!:

#1 Verify / Upgrade your TrueMoney account

#2 Make a bill payment / purchase a game or mobile credit top up of RM20 minimum

#3 Spend a minimum of RM20 at any TrueMoney merchant

#4 Spend a minimum of RM20 at any TrueMoney merchant

#5 Spend a minimum of RM20 at any TrueMoney merchant

This campaign will run for the entire of 2023, starting from 1st of January 2023 until 19th of November 2023.

The Kongsi-Kongsi Menang campaign offers users the opportunity to earn RM1 easily just by sharing their referral link to friends and family for them to sign up for a TrueMoney account. This campaign will run for the duration of one year, starting from 1st of January 2023 until 19th of November 2023.

With a clear understanding that social proof is pertinent to new users, the purpose of this campaign is to promote the usage of TrueMoney application through referral and to instill trust among new consumers through friends & family of theirs who are existing users of the app.  

About TrueMoney
TrueMoney is a regional fintech company in Southeast Asia, under Ascend Money, a joint venture between The Charoen Pokphand Group (CP Group) and Ant Financial (Alibaba), with a mission to enable everyone access to innovative financial services to empower their daily lives. With operations in 7 countries, including Malaysia, TrueMoney has gained regional recognition as a wallet to use because of its wide array of services including payments, mobile top-ups, game top-ups, peer-to-peer transfers and so much more.

TrueMoney also has the largest agent network with over 88,000 agents, helping our customers send money seamlessly both domestically and overseas, capturing markets such as Cambodia, Myanmar, and the Philippines.

Learn more about TrueMoney’s campaigns here

Yet to join the fun? Download the TrueMoney app today!

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terms

Get Hoppin’ Lucky this CNY with TrueMoney. Win IT gadgets & cashbacks worth RM28,888 – Terms

True CNY Giveaway

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 1 Jan 2023 till 31 Jan 2023
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18 (Not eligible for True Money staff)
  3. The Campaign Mechanics are as per below:
    1. Customers will earn 1 entry ticket per RM8 spent using True Money E-Wallet.
    2. The winners will be selected by random draw from the total number of entries accumulated during the Campaign Period.
    3. The winners will be announced on TM ‘s website and social media channel.
    4. The winners will be contacted via email/phone call.
    5. Winners will be required to provide their email address in the True Money app, upgrade their eWallet account, provide proof of identification, contact details and any other relevant details to TM for the prize delivery arrangement.
    6. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TM within SEVEN (7) days from the day the email was sent.
    7. Customers stand to win the below prizes:
No. Prizes Total Winners
1 iPhone 14 Plus 128GB x2
2 Apple Watch Series 8 x2
3 Samsung Galaxy S22 Ultra 128GB x2
4 Galaxy Watch5 Pro x2
5 True Money E-Wallet Credit Worth RM 28 each x 88 users

Other Terms and Conditions

  1. Each Eligible User is only entitled to win ONE (1) prize.
  2. TrueMoney reserves the rights to substitute any of the prizes listed in the above table with any other prize of equivalent value.
  3. By participating in this Campaign, all users,
    1. consent for TM to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
    2. consent for TM to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    3. grant TM the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
  4. TrueMoney will not be responsible for any disputes or claims that arise from Customer’s failure to receive winners’ notification call or email from TrueMoney, due to Customer’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  5. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
  6. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  7. In the event of unforeseen circumstances, TrueMoney reserves the right to amend any of the Campaign Terms & Conditions regarding the winner selection, announcement and prizes fulfillment at any stage, but will always endeavour to minimize the effect on the winners in order to avoid undue disappointment.
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
  9. Any dispute or non-receipt of the prize shall be submitted latest by 31 Mar 2023 and True Money Malaysia has the right to reject any submission of a dispute after 31 Mar 2023.

Q&A

Q : How long is this campaign? 
A : This campaign starts from 01 January 2023 and ends on 31 January 2023, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is participant must be 18 years old and above.

Q : How to earn the entry ticket?
A : You will earn 1 entry ticket for every RM8 spent in a single transaction.” and remove “You will earn 1 entry ticket for every RM8 spent based on your total expenditure.

Categories
terms

Cashback galore! RM5 instant cashback just by using Visa as your preferred payment method – Terms

True Cashback with Visa

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions , True Money’s Privacy Policy and Statement as well as any related Terms and Conditions imposed by VISA.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services; and iv) any related Terms and Conditions imposed by VISA.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions 

  1. Campaign Period is between 6 Jan 2023 till 28 Feb 2023.
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18.
  3. The Campaign Mechanics are as per below:
    1. Customers will get RM5 cashback for a minimum reload of RM50 via any Visa debit/credit card.
    2. Customers are limited to only 1 redemption throughout the campaign period.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Q&A

Q : How long is this campaign?
A : This campaign starts from 06 January 2023 and ends on 28 February 2023, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is participant must be 18 years old and above.

Q : How to earn the cashback?
A : Simply reload a minimum of RM50 using your Visa Debit / Credit Card and you will earn RM5 instantly.

Q : How many times can I enjoy the cashback for this campaign?
A : This campaign is only limited to 1 redemption per user.

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Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

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