Terms and Conditions
Campaign Terms and Conditions
|Name||Campaign Period||Sales Area||Minimum Spend||Cashback/Points||Remark|
|Tealive Launch Campaign (RM3 Campaign)||1st May 2023 – 31 July 2023||Tealive Outlets||RM15||RM 3 Cashback||Open to all users, Single use per user per month|
Q : When does the campaign start?
A : The campaign will commence on 1st May 2023 to 31st July 2023.
Q: Who is eligible for this campaign?
A : AllTrueMoney members.
Q:Are basic True Money Malaysia users eligible to participate in the campaign?
A:Yes. But users are advised to upgrade accounts by performing eKYC to enjoy full True Money Malaysia apps features.
Q : How to participate in the campaign?
A: Users need to spend min of RM15 using True Money Malaysia apps at any Tealive outlet in order to participate.
Q : Are there any capping/limitations for the cashback?
A : The cashback will be capped at RM3 per transaction
Q: When will the cashback be credited to the user’s E-wallet account?
A: The cashback will be credited immediately after user’s complete the transaction.
Q:Can the user make a total payment inclusive of the cashback amount?
A: No. Users must spend min of RM15 and the cashback will be credited separately.
Q : Is there any limitation on the redemption per user?
A : Yes, 1 redemption per user per month
Q : How to know if the redemption is fully utilized?
A :If there is no cashback credited into your E-wallet account, there are high chances that the redemption is fully utilized.
Q : Can I make a purchase with different outlets to meet minimum spend?
A : No, total value of purchased must be above RM15 in a single transaction receipt
Q:Is there any expiration date for the cashback?
A: No. Users can utilize the cashback that is credited to their account at any time
Business Address :
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Tune, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.
Customer Service Email :
Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available Monday to Sunday 10am to 7pm, including Public Holidays.
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