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terms

TrueRaya Bersama- Terms

TrueRaya Bersama 2024

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    • A. Cashback Giveaway
      1. Cashback will be given for each of the actions completed.
No.CategoryRewardEligibility
1Spend & EarnRandom Cashback
  • Campaign Period: 18th March 2024 – 30th April 2024
  • Spend a minimum of RM50:-
    1. At any True Money merchants, except for DuitNow QR Merchants; or
    2. Make any bill payment; or
    3. Purchase in-app vouchers or any prepaid top ups, except for game credit top ups
    4. Any spending at Lotus’s on weekends (i.e., Saturdays & Sundays) will not be eligible for this promotion.
    5. Eligible users can claim an UNLIMITED number of rewards for this category throughout the campaign period.
    6. The campaign may end earlier if the total cashback pool finishes prior to the end date of the campaign.
    7. Cashback will be allocated randomly by TrueMoney.
2TrueReferralRM1 Reward for the Referrer
  • Campaign Period: 1st January 2024 – 31st December 2024
  • Refer the TrueMoney Wallet to your friends to enjoy a reward for each friend & family that registers & upgrades their account.
  • The referred user must ensure that a referral code is input during registration of the Wallet.
  • For the Referrer to receive the reward, the Referee must complete eKYC / upgrade their account.
  • RM1 will be automatically be credited into Referrer’s TrueMoney eWallet
3Duit Raya via TrueGiftRandom Cashback
  • Campaign Period: 18th March 2024 – 30th April 2024
  • Use the TrueGift feature to create a digital money packet with a minimum amount of RM30 as a gift in the TrueMoney Wallet to share to other users.
  • Eligible users are limited to only THREE (3) random cashbacks throughout the campaign period.
  • To create a TrueGift money packet, users must complete eKYC / upgrade their account.
  • Cashback will be allocated randomly by TrueMoney.
48% Weekend Cashback At Lotus’s!Up to RM10* Cashback
  • Campaign Period: 2nd March 2024 – 29th December 2024
  • Spend any amount at Lotus’s outlets on weekends (i.e., Saturdays & Sundays) and enjoy instant 8% cashback.

*Cashback for New users is capped at RM10 per month, and Existing users are capped at RM5 cashback per month.

5Earn 2x My Lotus’s Points2x Lotus’s Points for every RM1 spent
  • Campaign Period: 29th February 2024 – 31st December 2024
  • Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
  • Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
  • Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
  • To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
    2. With regards to the 8% Weekend Cashback At Lotus’s campaign, users may refer to the respective promotion’s Terms & Conditions for further details.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign? 
A : This campaign starts from 18 March 2024 and ends on 30 April 2024, inclusive of both dates.

Q : I spent RM50 but did not receive any cashback. Why did this happen?
A : The random cashback amount allocated for this campaign may have been fully redeemed.

Q : Why didn’t I receive the 2x My Lotus’s Points after spending at Lotus’s?
A : To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership and the points shall be credited to you within 7 working days.

Categories
terms

Roll into Ramadan with CP!- Terms

Roll into Ramadan with CP!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above 

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members and TrueMoney Wallet users.
  3. Customers must write in to our customer loyalty team for verification on product purchase to enjoy the cashback.
  4. Verification and decision of the customer loyalty team on eligibility of the cashback is final.
  5. Campaign is limited to a total of MYR 6,000 in cashback and is issued on a first come first serve basis.
  6. Customers must purchase 2 units of CP chicken roll in any combination of spicy or original flavour in a single receipt to be eligible for the cashback.
  7. Customers may be eligible for the campaign twice per registered account during the campaign period
  8. Customers must make payment through TrueMoney Wallet in order to be eligible for the cashback
  9. The Campaign Mechanics are as per below:
    1. The cashback will be credited to the user within 5 working days of initial verification message
    2. No minimum spend is required to utilise the cashback earned
    Campaign Period Sales AreaMinimum SpendCashback
    15th March 2024 – 15th April 2024Lotus’s Hypermarket – CP Chicken Rolls only2 units of CP chicken roll in any combination of spicy and original flavourRM3 per eligible transaction, limited to 2 redemptions per user
  10. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
Categories Promotions

Roll into Ramadan with CP Chicken Roll!

Unwrap Ramadan Cashback with CP!

Campaign Period : 15th March 2024 – 15th April 2024

Elevate your berbuka puasa sessions with CP Chicken Roll! 🌟 Purchase 2 units of CP Chicken Roll in any combination of original or spicy flavours and enjoy RM3 Cash Back! 🎁 ✨

💳 Enjoy your cashback in 3 simple steps:
#1 Purchase 2 units of CP Chicken Roll using the TrueMoney Wallet at any Lotus’s outlet. 
#2 Send a picture of your receipt to TrueMoney’s customer loyalty team via email ([email protected]) or begin a live chat on our app/website for purchase verification.
#3 “Ka-Ching”, get ready to receive your cashback!

Not a My Lotus’s member yet? Sign up for FREE today! Download the My Lotus’s app, register for an account, and unlock all the perks of being a member and collect those points! 🌟

📲Download the TrueMoney app and enjoy these exclusive benefits.

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Terms & Conditions
Categories
Categories Promotions

8% Weekend Cashback At Lotus’s!

8% Weekend Cashback At Lotus's!

Lotus’s Weekend Delight with TrueMoney Wallet!

Campaign Period : 2nd March 2024 – 29th December 2024

Discover the key to weekend savings with TrueMoney Wallet! Enjoy a delightful 8% cashback on all your Lotus’s purchases every weekend, and the best part is, there’s no minimum spend required! 

🌟Claim your cashback in 2 simple steps:
#1 Spend at Lotus’s with TrueMoney Wallet on weekends
#2 Enjoy your 8% cashback* instantly!
*Cashback for New users capped at RM10 monthly, and Existing users capped at RM5 monthly

Let’s double your delight at Lotus’s! Maximize your savings with the 8% cashback and earn 2x My Lotus’s Points when you scan your My Lotus’s member QR/Card!

Make your weekends even more rewarding with TrueMoney Wallet at Lotus’s! Don’t miss out on the savings – start enjoying cashback on your purchases today!

📲Download the TrueMoney app and enjoy these exclusive discounts.

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Terms & Conditions
Categories
Categories Promotions

Double the points, double the fun at Lotus’s!

Double the points, double the fun at Lotus's!

Campaign Period: 29th February 2024 – 31st December 2024

Get ready to double your excitement at Lotus’s with our exclusive partnership! You can now earn 2x My Lotus’s Points for every RM1 spent when you use TrueMoney Wallet for your transactions. 🎉

💳 How to double up your points today: 
#1 Scan your My Lotus’s member QR/Card
#2 Pay with TrueMoney Wallet Malaysia

That’s all it takes! Your 2x My Lotus’s Points will be swiftly credited to your account.

Not a My Lotus’s member yet? Sign up for FREE today! Download the My Lotus’s app, register for an account, and unlock all the perks of being a member and collect those points! 🌟

📲Download the TrueMoney app and enjoy these exclusive discounts.

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Terms & Conditions
Categories
Categories Promotions

Your Protection is Our Priority

Your Protection is Our Priority

Campaign Period: 1st March 2024 – 31st May 2024

🌟 Secure your future with Allianz insurance premiums via TrueMoney and enjoy an exclusive 5% cashback bonus! 🎁🌟

Premiums available: 

  • Allianz Car Comprehensive Cover
  • Allianz Motorcycle Plus
  • Allianz Travel Care
  • Allianz Shield Plus
  • Allianz Lifestyle Protect

How to make a purchase:-
#1 Launch the TrueMoney app
#2 Select the ‘Insurance’ icon on the homepage
#3 Pick your preferred premium and begin the secure journey to savings!
#4 Receive the 5% cashback after 7 working days of purchase

Ready to get rewarded for protecting yourself?

📲Download the TrueMoney app and enjoy these exclusive discounts.

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Terms & Conditions
Categories
terms

Double the points, double the fun at Lotus! – Terms

Earn 2x My Lotus’s Points

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above 

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
  3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
  4. Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
  5. To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
  6. The Campaign Mechanics are as per below:
    1. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
    2. This campaign is not applicable to any spending through DuitNow QR codes
    3. For further details please see below table
    Campaign Period Sales AreaMinimum Spend
    29th February 2024 – 31st December 2024Lotus’s HypermarketN/A
  7. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

8% Weekend Cashback At Lotus’s! – Terms

8% Weekend Cashback At Lotus's!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.  
    2. No minimum spend is required to enjoy this promotion.
    3. This campaign is not applicable to any spending through DuitNow QR codes
    4. For further details please see the table below:

     

    Campaign Period Sales AreaMinimum SpendCashback Details
    2nd March 2024 – 29th December 2024
    (Weekends only)    		Lotus’s HypermarketN/A8% cashback on weekends
    – New users capped at RM 10 per month (first month only and valid on the first transaction only)
    – Existing users capped at RM 5 per month
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

Allianz Insurance 5% Cashback – Terms

Allianz Insurance 5% Cashback

Terms and Conditions

  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organized by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

  1. Campaign Period is between 1 March 2024 till 31 May 2024.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign. The purchase should only be done for the customer.

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase any of Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 5% of gross written premium cashback.
  2. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle
    Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.
  3. The Campaign is strictly for purchase via the TrueMoney Wallet as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign.
  4. Customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and the Allianz product purchased details.
  5. Eligible customer will be notified via TrueMoney in-app notification.
  6. The 5% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase.
  7. This Promotion is not exchangeable or replaceable for cash.
  8. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad. 
  9. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long is this campaign?
A : This campaign starts from 1 March 2024 and ends on 31 May 2024, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

  • All True Money users
  • Must be over the age of 18
  • TrueMoney Account must be upgraded by completing eKYC
  • Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : Is there any cap to the 5% cashback?
A : You are in for a treat. There is no cap and you will enjoy the full amount of 5% cashback.

Q : What are the Allianz products eligible for the 5% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.

Q : How do I start purchasing?
A: Download / Open TrueMoney Wallet Malaysia app > click the ‘Insurance’ icon from homepage > fill in necessary information and start purchasing!

Categories
Categories Promotions

Huat Long Long At Lotus’s!

Huat Long Long At Lotus’s!

Campaign Period : 28th December 2023 – 28th February 2024

🎊 8X My Lotus’s Points: Multiply your joy with 8X My Lotus’s points for every RM1 you spend, bringing you closer to a fortune of rewards!

🧧 RM8 Cashback: Enjoy an auspicious RM8 cashback when you spend RM88 or more at Lotus’s with TrueMoney!

🏮 How to Huat with TrueMoney: 
#1 Spend a minimum of RM88 at Lotus’s with TrueMoney
#2 Scan your My Lotus’s member QR/card
#3 Receive an RM8* instant cashback and earn 8X My Lotus’s Points
*Each user is eligible for only ONE (1) reward per month.

Elevate your festive experience! Whether you’re gearing up for a lavish feast, hunting for the ideal gifts, or transforming your home for the celebrations, watch your points soar and embrace a cascade of rewarding fortunes! 🚀

Hurryyyy! This offer won’t last forever—head to Lotus’s stores now. Happy Chinese New Year in advance! 🎆

📲Download the TrueMoney app and enjoy these exclusive discounts.

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Terms & Conditions
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Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

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