TrueMission

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement. 
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No.MissionsRewardEligibility
1Spending at
Lotus’s		Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Only on weekdays (Mondays – Fridays), spend a minimum of RM30:-
    1. At any Lotus’s stores
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
2Spending at
TrueMoney
Merchants		Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM30:-
    1. At any True Money merchants, except for DuitNow QR payments; Lotus’s & Econsave
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
3In-app
Voucher Purchase		Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM20:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4Bill Payment &
Mobile Top Ups		Random
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM30:-
    1. To make any bill payment; or
    2. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5Spending at EconsaveRandom
Cashback
  • Campaign Period: 1st May 2024 – 31st July 2024
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6TrueReferralRM1 Reward for
the Referrer
  • Campaign Period: 1st January 2024 – 31st December 2024
  • Refer the TrueMoney Wallet to your friends to enjoy a reward for each friend & family that registers & upgrades their account.
  • The referred user must ensure that a referral code is input during registration of the Wallet.
  • For the Referrer to receive the reward, the Referee must complete eKYC / upgrade their account.
  • RM1 will be automatically credited into Referrer’s TrueMoney eWallet
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  2. Customers can complete any number of the above mentioned actions within the campaign period.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
android-download@2x

Newsletter

Stay updated with our latest promotions and hot deals.

You have been successfully Subscribed! Ops! Something went wrong, please try again.
Facebook-f Twitter Instagram

Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

© True Money Malaysia Sdn. Bhd. All Rights Reserved