Terms and Conditions
Campaign Terms and Conditions
Q&A
Q : How long is this campaign?Â
A : This campaign happens on every 15th, 16th, 17th and 18th of the month starting from August to November 2023..
Q: What is the requirement to earn the cashback?
A : It is really simple. Spend any amount with the TrueMoney Wallet at any merchants excluding Bill Payment, Prepaid Top Up or Game Credit Top Up and you shall receive 50% cashback on your transaction which is capped at RM5 per month.
Q : Where can I enjoy this 50% cashback?
A : You can use TrueMoney Wallet at MyNews, CU Mart, Econsave, Potboy, 24Express and more here
Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is that participants must be 18 years old and above.
Q : If I do not receive the maximum cashback amount of RM5 in my first transaction, am I still eligible for the 50% cashback in my next transaction?
A : Yes, you are entitled to make as many transactions as you wish, and the 50% cashback will be capped at RM5 monthly.
Some scenarios of TrueMoney users receiving cashback from this campaign can be found below:
Example A:
Date | Merchant / Transaction | Amount | Cashback, if any (RM) | Remarks |
14th Aug 2023 | SenHeng | 199.90 | 0.00 | Transaction did not happen during Campaign Period (15th-18th) |
15th Aug 2023 | Tealive | 12.10 | 5.00 | Received 50% cashback capped at RM5.00 |
17th Aug 2023 | Econsave | 55.50 | 0.00 | Maximum cashback received in previous transaction |
Example B:
Date | Merchant / Transaction | Amount | Cashback, if any (RM) | Remarks |
15th Sep 2023 | MyNews | 7.00 | 3.50 | Received a portion of 50% cashback |
16th Sep 2023 | Rakuzen | 55.00 | 1.50 | Received remainder of 50% cashback capped at RM5.00 |
17th Sep 2023 | CU Mart | 20.50 | 0.00 | Maximum cashback received in previous transaction |
Business Address :Â
True Money Malaysia Sdn. Bhd.Â
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.
Customer Service Email :
[email protected]
Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.
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