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terms

TrueMission – May 2025 to July 2025 – Terms

TrueMission - May 2025 to July 2025

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No.MissionsRewardEligibility
1Spending at TrueMoney MerchantsRandom Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM15:-
    1. At any True Money merchants, except for Lotus’s & Econsave and BHPetrol.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
  • Not eligible for DuitNow QR payments
2Spending at BHPetrolRandom Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM50:-
    1. At any BHPetrol outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
  • Not eligible for DuitNow QR payments
3Spending at EconsaveRandom Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
  • Not eligible for DuitNow QR payments
4Bill PaymentRandom Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM20:-
    1. To make any bill payment such as Astro, utility bill and mobile postpaid.
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5In-app Voucher PurchaseRandom Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM10:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6Mobile Top UpsRandom Cashback
  • Campaign Period: 1st May 2025 – 31st July 2025
  • Spend a minimum of RM30:-
    1. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  2. Customers can complete any number of the above mentioned actions within the campaign period.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
Promotions

True Tap, Raya Kaya!

More Shopping, More Duit Raya with TrueMoney Wallet! 🕌

Campaign Period: 28th March 2025 – 18th April 2025

Get rewarded while you shop! Enjoy RM10 cashback when you spend RM150 or more using TrueMoney Wallet at Lotus’s. It’s the easiest way to collect Duit Raya while shopping for your festive needs! 🛍️✨

How to Collect Your Duit Raya:
1️⃣ Spend RM150 or more at Lotus’s with TrueMoney Wallet
2️⃣ Enjoy instant RM10 cashback!

Easy rightt?!! Celebrate Raya with extra savings! Pay with TrueMoney Wallet and enjoy cashback on your purchase!

Stack up more rewards with 8% cashback + 2x My Lotus’s Points when you scan your My Lotus’s barcode.

Grab now while it last tauu! Selamat Hari Raya in advance guysss! 🎉

📲Download the TrueMoney app and enjoy these exclusive discounts.

Shop Now
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Terms & Conditions
Categories
terms

True Tap, Raya Kaya! – Terms

True Tap, Raya Kaya!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
    2. Minimum purchase of RM150 is required to enjoy this promotion.
    3. Each TrueMoney user is eligible for only TWO (2) cashback entitlement.
    4. This campaign is not applicable to any spending through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
    7. For further details please see the table below:

     

    Campaign PeriodSales AreaMinimum SpendCashback Details
    28th March 2025
    – 18th April 2025    		Lotus’s HypermarketRM150
    • RM10 cashback
    • Only TWO (2) uses per user
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

TrueRemit RM0 Fees – Terms

TrueRemit RM0 Fees

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 5th March 2025 till 31st May 2025. 
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Users who send RM150 or more through TrueMoney Remittance will enjoy an instant fee waiver on their transaction
    2. The fee waiver is applicable for transactions to all countries listed in the TrueMoney Remittance feature.
    3. Each user is able to enjoy the fee waiver ONE (1) time per month during the Campaign Period.
    4. No promotion code is required to be inputted for users to enjoy this promotion.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How long will this RM0 fee campaign run for?
A : This campaign begins on the 5th of March 2025, and will end on 31st of May 2025.

Q: How can I be eligible for this RM0 fee promotion?
A : It’s really simple. Your first TrueMoney Remittance transaction of RM150 or more performed in the calendar months of April till June will automatically enjoy an instant fee waiver.

Q : Do I need to input any promotion codes to enjoy this fee waiver?
A : No, you don’t. The fee waiver will be automatically applied at the Detail Summary page and you will be able to view the discounts enjoyed before you confirm your transaction!

Categories
Promotions

TrueRiang Raya Missions

TrueRiang-Raya-Website(1024-x-1024)-01
TrueRiang-Raya-Website(1024-x-1024)-02
TrueRiang-Raya-Website(1024-x-1024)-03

Who's up for TrueRiang Raya?

Campaign Period: 1st March 2025 – 30th April 2025

More instant cashback for you with more TrueRiang Raya missions completion.

Let’s have a look at what exciting missions and rewards await!

1) Spend and Earn

Get instant cashback when spending with TrueMoney with a minimum of:

#1 RM30 spend at any TrueMoney Merchants
*Excluding DuitNow QR payments, and spending at Lotus’s, Econsave, and BHPetrol
*Up to 10 times redemption monthly.

#2 RM50 spend at any BHPetrol outlets
*Excluding DuitNow QR scan
*Up to 5 times redemption monthly.

#3 RM30 spend at any Econsave outlets
*Excluding DuitNow QR scan
*Up to 10 times redemption monthly.

#4 RM20 spend on any bill payment
*Inclusive of bill payments such as Astro, Unifi internet, utility bill, and mobile postpaid.
*Up to 5 times redemption monthly.

#5 RM20 spend on any in-app voucher purchase
*Includes digital vouchers and in-store vouchers
*Up to 10 times redemption monthly.

#6 RM30 spend on any mobile top ups
*Any mobile prepaid or PIN top ups, except for game credit top ups
*Up to 3 times redemption monthly.

2) Lotus’s Exclusive:

i) Enjoy 8% instant cashback when you shop at Lotus’s during the weekend!

#1 Spend any amount at Lotus’s stores on weekends (i.e., Fridays, Saturdays & Sundays)
#2 Receive 8% instant cashback in your pocket!
*Cashback for New users capped at RM10 monthly, and Existing users capped at RM5 monthly
*Excluding DuitNow QR payment.

Click here to find out more 

ii) Earn 2x My Lotus’s Points Daily

Enjoy UNLIMITED 2x My Lotus’s Points for RM1 spent at Lotus’s!
*Ensure that your registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership

#1 Scan My Lotus’s Member QR or barcode upon checkout at Lotus’s
#2 Use TrueMoney wallet as the payment method
#3 Congrats! Your points have doubled up for every ringgit you spent!
*Excluding DuitNow QR payment.

Click here to find out more.

📲Download the TrueMoney app and enjoy these exclusive benefits!

Shop Now
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Terms & Conditions
Categories
terms

New User RM5 – Terms

New User RM5

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 17 February 2025 and 31 May 2025.
  2. Eligibility is as per below:
    1. All New TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for New TrueMoney Wallet Users.
    2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘GETRM5’ on the registration page.
    3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours between 17 February to 31 May 2025 via the TrueMoney Wallet to receive the RM5 credit reward in their account.
    4. The redemption of RM5 TrueMoney credit is only applicable to the first 1,000 new users that complete the account verification process, subject to a first come first served basis.
    5. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the RM5 being credited into their TrueMoney app.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How do I claim the RM5 TrueMoney credit? 
A : This is only applicable for new user registration, you are required to key in ‘GETRM5’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM5 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘GETRM5’ code being not properly filled during registration or the RM5 credit has been fully claimed by the first 1,000 new users that completed their account verification process.
Q: How do I perform the account verification?
A: Go to the ‘Account’ page in TrueMoney Wallet, and proceed with the account verification process from the bar on top.

Categories
Promotions

Sign Up & Get RM5 Free!

Sign Up & Get RM5 Free!

Campaign Period: 17 Feb 2025 – 31 May 2025

Go cashless and be rewarded by downloading TrueMoney Wallet now.

💰Get RM5 Free: Our welcome reward for you as a new user!

⚡3 Simple Steps to get RM5:

#1 Download TrueMoney Malaysia Wallet via App Store or Play Store.
#2 Insert ‘GETRM5’ in the Promo/KOL code field on the registration page. 
#3 Verify your account on ‘Account’ page

You will receive RM5 instantly in your wallet after successful verification. 

What are you waiting for? Endless rewards await!

Shop Now
Shop Now
Terms & Conditions
Categories
terms

Earn 2x My Lotus’s Points – Terms

Earn 2x My Lotus’s Points

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
  3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
  4. Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
  5. To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
  6. The Campaign Mechanics are as per below:
    1. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
    2. This campaign is not applicable to any spending through DuitNow QR codes
    3. For further details please see below table 
Campaign Period Sales Area Minimum Spend
29th January 2025 –
31st December 2025		 Lotus’s Hypermarket N/A
  1.  
  1. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

8% Weekend Cashback At Lotus’s! – Terms

8% Weekend Cashback At Lotus's!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. No minimum spend is required to enjoy this promotion.
    3. This campaign is not applicable to any spending through DuitNow QR codes
    4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. For further details please see the table below:
Campaign PeriodSales AreaMinimum SpendCashback Details
12th February 2025 –
31st December 2025

(Friday – Sunday ONLY)

Lotus’s HypermarketN/A

8% cashback on weekends

  • New users capped at RM10 per month
    (first month only and valid on the first transaction only)
  • Existing users capped at RM5 per month
  1.  
  2. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
Categories
terms

TrueMission – March 2025 to April 2025 – Terms

TrueMission - March 2025 to April 2025

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
    1. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
No. Missions Reward Eligibility
1 Spending at TrueMoney Merchants Random Cashback
  • Campaign Period: 1st March 2025 – 30th April 2025
  • Spend a minimum of RM30:-
    1. At any True Money merchants, except for DuitNow QR payments; Lotus’s & Econsave and BHPetrol.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
2 Spending at BHPetrol Random Cashback
  • Campaign Period: 1st March 2025 – 30th April 2025
  • Spend a minimum of RM50:-
    1. At any BHPetrol outlet
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
3 Spending at Econsave Random Cashback
  • Campaign Period: 1st March 2025 – 30th April 2025
  • Spend a minimum of RM30:-
    1. At any Econsave outlet
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
4 Bill Payment Random Cashback
  • Campaign Period: 1st March 2025 – 30th April 2025
  • Spend a minimum of RM20:-
    1. To make any bill payment such as Astro, utility bill and mobile postpaid.
  • Eligible users are limited to FIVE (5) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
5 In-app Voucher Purchase Random Cashback
  • Campaign Period: 1st March 2025 – 30th April 2025
  • Spend a minimum of RM20:-
    1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
  • Eligible users are limited to TEN (10) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
6 Mobile Top Ups Random Cashback
  • Campaign Period: 1st March 2025 – 30th April 2025
  • Spend a minimum of RM30:-
    1. Purchase any mobile prepaid top ups, except for game credit top ups
  • Eligible users are limited to THREE (3) times of this reward per calendar month.
  • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
  • The cashback will be allocated randomly by TrueMoney.
      1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  2. Customers can complete any number of the above mentioned actions within the campaign period.
  3. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].   
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Business Address : 
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