TrueQuest
Terms and Conditions
- This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
- These Terms and Conditions shall be read together with True Money’s Terms of Services ,The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
- Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii)The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
- True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
- Campaign Period is between 01 January 2023 till 19 November 2023
- Eligibility is as per below:
- All TrueMoney E-wallet users over the age of 18
- The Campaign Mechanics are as per below:
- Customers would be entitled for RM2 cashback for each action completed as outlined in the table below.
- Customers would be entitled to a maximum of RM10 cashback upon completion of all the actions outlined in the table below.
| 1 | Verify Your Account | RM2 Cashback | Successfully verify or upgrade your account by performing eKYC. |
| 2 | Pay Bills & Top Up | RM2 Cashback | Spend minimum of RM20 on bill related payment, prepaid top up or game credit top up. |
| 3 | Spend at Any Merchants | RM2 Cashback | Spend minimum of RM20 at any True Money merchants. |
| 4 | Spend at Any Merchants | RM2 Cashback | Spend minimum of RM20 at any True Money merchants. |
| 5 | Spend at Any Merchants | RM2 Cashback | Spend minimum of RM20 at any True Money merchants. |
- Customers can complete any of the above mentioned actions in any order within the campaign period.
- Cashback will be given only ONCE for each of the actions completed.
- For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Q&A
Q : How long is this campaign?
A : This campaign starts from 01 January 2023 and ends on 19 November 2023, inclusive of both dates.
Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is participant must be 18 years old and above.
Q : How does this TrueQuest work?
A : It is as simple as “ABC” and “123”. Complete any one of the missions in any order and you will earn RM2 cashback for each mission.
Q : What is the requirement for each mission to earn the RM2 cashback?
A : It is really simple to earn the RM2 cashback.
Mission 1 : Verify your account
Successfully verify or upgrade your account by performing eKYC.
Mission 2 : Pay Bills
Spend a minimum of RM20 on a bill related payment, prepaid top up or game credit top up.
Mission 3 : Spend at Any Merchant
Spend a minimum of RM20 at any True Money merchants.
Mission 4 : Spend at Any Merchant
Spend a minimum of RM20 at any True Money merchants.
Mission 5 : Spend at Any Merchant
Spend a minimum of RM20 at any True Money merchants.
Q : If I do not complete all the 5 missions, will I still earn the RM2 cashback for each mission?
A : Yes. As long as you complete any one of the missions, you will earn RM2 cashback.
Contact Us
Business Address :
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.
Customer Service Email :
[email protected]
Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.
© True Money Malaysia Sdn. Bhd. All Rights Reserved