1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement. 
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. Minimum purchase of RM150 is required to enjoy this promotion.
   3. This campaign is NOT applicable to any spending through DuitNow QR.
   4. Campaign applies ONLY to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app.
   5. At the time of transaction, users MUST also be verified, existing Lotus’s member within the TrueMoney database to qualify for the campaign, before the campaign dates.
   6. Users phone numbers for their MyLotus’s member account and TrueMoney account MUST be the same in order to qualify for this campaign.
   7. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
   8. Any missing or unclaimed cashback not claimed within 7 working days of the qualifying transaction will be forfeited.
   9. For further details please see the table below:
      

      Campaign Period	Sales Area	Minimum Spend	Cashback Details
      Every 2nd Wednesday of the month on 13 August, 10 September, 8 October, 12 November & 10 December 2025 only	Lotus’s Hypermarket	RM150	RM20 Cashback Only ONE (1) use per user per month

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].