Hari My Lotus’s

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3.  The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM150 is required to enjoy this promotion.
    3. This campaign is NOT applicable to any spending through DuitNow QR.
    4. Campaign applies ONLY to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app.
    5. At the time of transaction, users MUST also be verified, existing Lotus’s members to qualify for the campaign, before the campaign dates.
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    7. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Details
      9 July 2025 & 13 August 2025
      (Every 2nd Wednesday of the month ONLY)
      Lotus’s Hypermarket RM150
      • RM20 Cashback
      • Only ONE (1) use per user per month
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Newsletter

Stay updated with our latest promotions and hot deals.

You have been successfully Subscribed! Ops! Something went wrong, please try again.

Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

© True Money Malaysia Sdn. Bhd. All Rights Reserved