TrueQuest
Terms and Conditions
- This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
- This Terms and Conditions shall be read together with True Money’s Terms of Services ,The Campaign Terms and Conditions and True Money’s Privacy Policy and Statement.
- Should a conflict or inconsistency arise between this Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii)The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
- True Money reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
- Campaign Period is between 01 Jan 2023 till 31 July 2023
- Eligibility is as per below:
- All TrueMoney E-wallet users
- Must be over the age of 18
- The Campaign Mechanics are as per below:
- Customers would be entitled for RM2 cashback for each of the action completed as outlined in the table below
- Customers would be entitled to a maximum of RM10 cashback upon completion of all the actions outlined in the table below.
| 1 | Verify Your Account | RM2 Cashback | Successfully verify or upgrade your account by performing eKYC. |
| 2 | Spend at Lotus’s | RM2 Cashback | Spend minimum of RM20 at any Lotus’s stores. |
| 3 | Pay Bills & Top Up | RM2 Cashback | Spend minimum of RM20 on bill related payment, prepaid top up or game credit top up. |
| 4 | Spend at Any Merchants | RM2 Cashback | Spend minimum of RM20 at any True Money merchants. |
| 5 | Spend at Any Merchants | RM2 Cashback | Spend minimum of RM20 at any True Money merchants. |
- Customers can complete any of the above mentioned actions within the campaign period.
- Cashback will be given only ONCE for each of the actions completed.
- For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
Q&A
Q : How long is this campaign?
A : This campaign starts from 01 January 2023 and ends on 31 July 2023, inclusive of both dates.
Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is participant must be 18 years old and above.
Q : How does this TrueQuests work?
A : It is as simple as “ABC” and “123”. Complete any one of the missions in any order and you will earn RM2 cashback for each mission.
Q : What is the requirement for each mission to earn the RM2 cashback?
A : It is really simple to earn the RM2 cashback.
Mission 1 : Verify your account
Successfully verify or upgrade your account by performing eKYC.
Mission 2 : Spend at Lotus’s
Spend minimum of RM20 at any Lotus’s stores.
Mission 3 : Pay Bills
Spend minimum of RM20 on bill related payment, prepaid top up or game credit top up.
Mission 4 : Spend at Any Merchant
Spend minimum of RM20 at any True Money merchants.
Mission 5 : Spend at Any Merchant
Spend minimum of RM20 at any True Money merchants.
Q : If I do not complete all the 5 missions, will I still earn the RM2 cashback for each mission?
A : Yes. As long as you complete any one of the missions, you will earn RM2 cashback.
Contact Us
Business Address :
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Tune, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.
Customer Service Email :
[email protected]
Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available Monday to Sunday 10am to 7pm, including Public Holidays.
© True Money Malaysia Sdn. Bhd. All Rights Reserved