Security Policy

Safe and Secure Transactions

TrueMoney utilizes data encryption to protect its customers and partners from unauthorized transactions and access of account information. Should there be concerns or you deem that your account has unauthorized transactions and access, please contact us at (02) 7718-9999 or at [email protected]

Convenience, Security and Support

TrueMoney is committed to providing Malaysian with a customer-friendly experience without compromising security. If you have any questions on our security and technology, you may contact us at (02) 7718-9999 or at [email protected]

Compliance, Financial Awareness and Education

TrueMoney is compliant with the relevant laws and guidelines of the Bangko Sentral ng Pilipinas and the Anti-Money Laundering Council in conducting its services. We ensure that the company, its partners, and customers are protected from risks through financial education initiatives and providing channels to report any incidents of Money Laundering, Terrorism Financing, and Fraud.


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Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Tune, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur. 

Customer Service Email :
[email protected]

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available Monday to Sunday 10am to 7pm, including Public Holidays.

© True Money Malaysia Sdn. Bhd. All Rights Reserved