Season's Savings with TrueMoney

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.​
    2. A minimum spend of RM150 is required to earn the Cashback​.
    3. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    4. This campaign is NOT valid with any purchases processed through Duit Now QR codes
    5. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback
      1st November 2024 – 25th December 2025 Lotus’s Hypermarket RM150 New Users – RM15 cashback

      Existing Users – RM5 cashback
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
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Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
[email protected]

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Click on the orange Chat icon on the bottom right of your screen to start chatting!
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