OngSem - CNY 2025

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. A minimum spend of RM128 is required to earn the Cashback.
    3. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    4. Campaign is not valid through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first
    7. 8x Lotus’s points is valid until specified end date or until a total budget of MYR 20,000 has been utilized
    8. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Lotus’s Points ( only for MY Lotus’s members )
      26th December 2024 –
      12th February 2025
      Lotus’s Hypermarket RM128
      • RM 8 Cashback
      • Only ONE (1) use per customer per month
      • Users will receive 8x Lotus’s points (RM1 = 8 points)
        during this campaign period when using TrueMoney to spend
      • To receive the 8x My Lotus’s Points, customers must ensure that
        their registered phone number is the same on both the
        TrueMoney Wallet and My Lotus’s Membership.
      • The above MY Lotus’s points are on top of the cashback
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  5. If you have any questions about the campaign, please email our Customer Loyalty Team at [email protected].

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Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

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[email protected]

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