Terms and Conditions

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. This Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions , True Money’s Privacy Policy and Statement as well as any related Terms and Conditions imposed by VISA.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; (iii) True Money Terms of Services; and iv) any related Terms and Conditions imposed by VISA.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions 

1. Campaign Period is between 6 Jan 2023 till 28 Feb 2023.
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users over the age of 18.
3. The Campaign Mechanics are as per below:
   1. Customers will get RM5 cashback for a minimum reload of RM50 via any Visa debit/credit card.
   2. Customers are limited to only 1 redemption throughout the campaign period.
4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.

Q&A

Q : How long is this campaign?
A : This campaign starts from 06 January 2023 and ends on 28 February 2023, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is participant must be 18 years old and above.

Q : How to earn the cashback?
A : Simply reload a minimum of RM50 using your Visa Debit / Credit Card and you will earn RM5 instantly.

Q : How many times can I enjoy the cashback for this campaign?
A : This campaign is only limited to 1 redemption per user.