Defending Against Cleaning Service Scams: Your Service Guide to Clean Homes

KUALA LUMPUR, 1 December 2023 – In today’s bustling world, where time is a precious commodity, many rely on professional cleaning services to keep their homes in good condition. However, with the rise of internet platforms and the convenience they provide, scams involving cleaning services have grown increasingly, putting consumers at risk of losing money, suffering damage to their property, or even compromising their personal safety.

The allure of these cleaning services lies within their advantages – they save time, keep the house clean, and relieve people off the weight of household chores. Victims of cleaning service scams frequently find themselves in a tough situation, questioning the safety and validity of such services.

Here’s how people fall for these cleaning scams – scammers frequently use deceptive strategies, such as building fake websites or social media profiles and posing as legitimate businesses. To attract unwary clients, they may draw in consumers with seemingly irresistible discounts. Some may request upfront payments before services are rendered, often using manipulative tactics to pressure customers into making quick decisions.

The Solution: Clean it Right with Grabmaid & TrueMoney

To ensure a secure platform for users engaging with cleaning service providers, TrueMoney Malaysia has partnered with GrabMaid, a leading provider of professional cleaning services in Malaysia. This collaboration aims to reshape the cleaning service industry by emphasising safety, transparency, and reliability.

With its dedication to secure financial transactions, GrabMaid contributes its experience, while TrueMoney provides a secure platform for reservations. This partnership allows for accessible high-quality cleaning services and establishes a new safety standard in the industry. The platform prioritises the security of both the transactions and the services provided to customers, setting a standard for reliability in the cleaning service business.

GrabMaid provides a myriad of cleaning services, including basic cleaning for general tasks, post-renovation cleaning with stronger tools for dust and stains, and move-in-out cleaning for comprehensive property cleaning during the house-moving process.

Book secure cleaning services with TrueMoney in three simple steps: 

  1. Launch the TrueMoney Wallet and click on the “GrabMaid” icon.
  2. Select your preferred cleaning service, along with the date and time.
  3. Enjoy exclusive discounts by applying these promo codes:
    • TRUECLEAN2U: 8% OFF Basic Cleaning (House Cleaning, Office Cleaning, Spring Cleaning, and Airbnb Cleaning).
    • TRUERENO4U: 10% OFF Post-Reno Cleaning or Move In-Out Cleaning.

The escalating cleaning service scams have emphasised the need for a secure and reliable solution. TrueMoney’s collaboration with GrabMaid tackles this by providing a safe and secure platform for booking professional cleaning services. This partnership redefines the cleaning service business by emphasising safety, transparency, and customer happiness, providing clients with peace of mind and a hassle-free experience.

These exclusive discounts are only available when you access the GrabMaid booking system through the TrueMoney e-wallet app. Each promo code can be used just once per user, so make sure you don’t miss the chance to save on GrabMaid’s excellent cleaning services!


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