TrueMoney

TrueChristmas: Celebrate Christmas with Missions

trueadmin — Mon, 19 Oct 2026 04:00:06 +0000

The More Cashback, The Merrier

Campaign Period : 1st November 2026 – 31st December 2026

Get into the festive spirit with cashback gifts throughout Christmas! Complete your Missions, shop, spend and enjoy surprise cashback with TrueMoney eWallet.

Shop with Jolly this Christmas, complete your Missions and unwrap more gifts!

#1 Min. RM50 spend at any BHPetrol stations*Instant cashback on top of BUDI95 & BUDI Diesel subsidy
*Excluding DuitNow QR scan
*Redeem up to 5 times a month!

#2 Min. RM30 spend on any mobile top ups*Any mobile prepaid or PIN top ups such as DIGI, U Mobile, Hotlink and many more…except for game credit top ups
*Redeem up to 5 times a month!

#3 Min. RM10 spend on any in-app voucher purchase*Includes digital vouchers and in-store vouchers such as ZUS, Grab, Shopee and many more!
*Redeem up to 10 times a month!

#4 Min. RM20 spend on any bill payment*Inclusive of bill payments such as Astro, Unifi internet, utility bill, and mobile postpaid.
*Redeem up to 5 times a month!

#5 Min. RM15 spend at any TrueMoney Merchants*Excluding DuitNow QR scan, and spending at Lotus’s and BHPetrol
*Redeem up to 10 times a month!

Jingle Your Way to RM7!

Mon, 19 Oct 2026 03:24:18 +0000

RM7 Jingle Cashback at Lotus's

Get into the festive spirit with Jingle Deals at Lotus’s!

Campaign Period: 1st November 2026 – 31st December 2026

Make your shopping trips even more rewarding this Christmas! Shop at Lotus’s and enjoy RM7 cashback when you spend RM100 or more using TrueMoney eWallet.

How to Get Your Cashback:
1. Spend a minimum of RM100 in a single receipt at any Lotus’s Stores. (Excluding DuitNow QR payment)
2. Pay via TrueMoney eWallet and get RM7 cashback.

Quick Reminders:
– Verify to Claim: Ensure your TrueMoney account is an upgraded verified account (eKYC completed) to unlock this reward.
– Weekly Perk: Users are eligible to redeem the reward once per week, with each week running from Monday to Sunday.
– 10 Chances to Enjoy: Eligible users can enjoy the cashback for up to 10 redemptions throughout the campaign period.

This Christmas, make every shopping trip a little more rewarding with TrueMoney! Head to Lotus’s, pay with TrueMoney and enjoy RM7 cashback every week.

Santa’s got rewards waiting for you!

Mon, 19 Oct 2026 03:12:55 +0000

Unwrap Santa Rewards

Campaign Period: 1st November 2026 – 31st December 2026

Santa Rewards are here for all! Accumulate your eligible spend, hit each milestone and unwrap up to RM60 in Christmas cashback rewards with TrueMoney.

Here’s the Spend Tier to achieve:

1. Accumulate spend RM300 and above to unwrap RM10 cashback
2. Accumulate spend RM500 and above to unwrap extra RM15 cashback
3. Accumulate spend RM1,000 and above to unwrap extra RM35 cashback

*Any spending via TrueMoney eWallet except for Lotus’s, DuitNow QR, game credit top up, Allianz Insurance, Truely eSIM, International Remittance, money transfer, and TrueGift.

*Limited to 1 redemption of each Spend Tier reward per user per calendar month.

Lotus’s Jingle Deals Campaign – Terms

Sun, 18 Oct 2026 10:34:35 +0000

Lotus’s Jingle Deals Campaign

A. User Agreement

This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.
Notwithstanding any of the foregoing or anything to the contrary, True Money Malaysia reserves the right to alter, extend, or terminate the Campaign, and/or amend the terms and conditions of the Campaign, if is so required without prior notice to the User. In the event of any dispute directly or indirectly arising from the Campaign, the decision of True Money Malaysia shall be final.

B. Campaign Terms and Conditions

Campaign Period
The Campaign will commence on 1 November 2026 at 12.00:00 AM and will end on 31 December 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
Eligibility
1. All registered TrueMoney E-wallet users who:
  (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 November 2026); and
  (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
Campaign Mechanics
1. A RM7 cashback reward (“Cashback Reward”) shall be granted for each qualifying transaction with a minimum spend of RM100 per receipt that satisfies the applicable Eligibility criteria.
2. The Cashback Reward will be credited to each User within forty-eight (48) hours of the relevant transaction, subject to availability. Users will be notified via the TrueMoney in-app push notification upon the Cashback Reward being credited into their TrueMoney app.
3. Minimum purchase of RM100 per receipt is required to qualify this promotion and payment must be made via TrueMoney E-wallet.
4. Each TrueMoney user is eligible to a maximum of Ten (10) cashback entitlements. Limited to one (1) redemption per Week.
5. Week in paragraph 3.4 means a period of seven (7) consecutive calendar days commencing on Monday at 12:00 a.m. and ending on Sunday at 11:59 p.m.
6. This campaign is not applicable to any spending through DuitNow QR.
7. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
Enquiry
For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
a) Email: [email protected].
b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

Unwrap Santa Rewards – Terms

trueadmin — Mon, 05 Oct 2026 13:51:04 +0000

Unwrap Santa Rewards

Terms and Conditions

A. User Agreement

This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

Campaign Period
The Campaign will commence on 1 November 2026 at 12.00:00 AM and will end on 31 December 2026 at 11:59:59 PM, both dates inclusive or until Cashback Rewards (as defined in paragraph 3.2 below) are fully redeemed, whichever occurs earlier.
Eligibility
All TrueMoney E-wallet users who are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 November 2026)

Campaign Mechanics

Users shall be entitled to receive various rewards upon completing the actions outlined in the table in paragraph 3.2 below. Each eligible user is limited to one (1) redemption of each Spend Tier reward per calendar month, subject always to availability.
Spend Tier Rewards
A tiered cashback reward will be given instantly each time a Spend Tier is achieved in a calendar month during the campaign period, as shown in the table below:

Tier	Spend Tier	Rewards	Eligibility
1	Cumulative spending of RM300 till RM499.99	RM10 cashback	Any spending made via TrueMoney Wallet is eligible except for Lotus’s, DuitNow QR, game credit top up, Allianz Insurance, Truely, International Remittance, money transfer, and TrueGift. Eligible users are limited to only ONE (1) time redemption of each Spend Tier reward per user per calendar month. The total cashback a user can earn is up to RM60 per calendar month. The Spend Tier Rewards is subject to availability and may end earlier if the total cashback allocation is fully utilised before the end of the campaign period.
2	Cumulative spending of RM500 till RM999.99	RM15 cashback
3	Cumulative spending of RM1,000 and above	RM35 cashback

Cashback rewards and the eligible spend for Spend Tier will reset at the beginning of each month during the campaign period from November to December 2026. Any spend accumulated in one month will not carry over to the following month.
Enquiry
For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
a) Email: [email protected].
b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

TrueChristmas – Nov to Dec 2026 – Terms

trueadmin — Mon, 05 Oct 2026 13:35:07 +0000

TrueChristmas- Nov to Dec 2026

Terms and Conditions

A. User Agreement

This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

Campaign Period
The Campaign will commence on 1 November 2026 at 12.00:00 AM and will end on 31 December 2026 at 11:59:59 PM, both dates inclusive or until Randomised Cashback Rewards (as defined in paragraph 3.2 below) are fully redeemed, whichever occurs earlier.
Eligibility
All TrueMoney E-wallet users who are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 November 2026)

Campaign Mechanics

Users shall be entitled to receive various rewards upon completing the actions outlined in the table below. Users may complete any number of the aforementioned actions within the campaign period to qualify for a Randomised Cashback Reward, subject always to availability.
Randomised Cashback Rewards
A randomised cashback reward will be granted upon completion of each Mission that satisfies the applicable Eligibility criteria, with the value of such reward determined on a randomised basis (“Randomised Cashback Reward”).

No.	Mission	Reward	Eligibility
i	Spending at BHPetrol	Randomised Cashback Reward	Spend a minimum of RM50 at any BHPetrol outlet. Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM4.85. Not eligible for DuitNow QR payments
ii	Mobile Top Up	Randomised Cashback Reward	Spend a minimum of RM30 on any mobile prepaid top ups, except for game credit top ups Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.35.
iii	In-app Voucher Purchase	Randomised Cashback Reward	Spend a minimum of RM10 on the purchase of any digital voucher or in-store voucher via the TrueMoney Wallet. Eligible users are limited to TEN (10) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.
iv	Bill Payment	Randomised Cashback Reward	Spend a minimum of RM20 to make any bill payment such as Astro, utility bill and mobile postpaid. Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM1.50.
v	Spending at TrueMoney Merchants	Randomised Cashback Reward	Spend a minimum of RM15 at any True Money merchants, except for Lotus’s and BHPetrol. Eligible users are limited to TEN (10) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.50. Not eligible for DuitNow QR payments

Enquiry
For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
a) Email: [email protected].
b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

B2B Welcome Campaign (Oct-Dec 2026) – Terms

trueadmin — Wed, 23 Sep 2026 01:03:18 +0000

B2B Welcome Campaign

A. User Agreement

This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

Campaign Period
The Campaign will commence on 1st October 2026 12.00:00 AM till 31st December 2026 11:59:59 PM, both dates inclusive or until the Instant Discount or Cashback is fully redeemed, whichever occurs earlier.
Eligibility
This Campaign is only open to new and existing TrueMoney E-wallet Users who meet all of the following requirements:
1. Are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport as of 1 October 2026;
2. Have successfully performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app; and
3. Have entered the referral code “NEWBIZ” during account registration. For avoidance of doubt, Users who have completed registration will only qualify if the referral code was entered during the registration process. Referral codes entered after registration will not qualify for the campaign.
4. Users must fulfil all of the above requirements and comply with these Campaign terms and conditions to qualify for the cashback reward.
Campaign Mechanics
1. Instant Discount
  This is only applicable for New Users who have met the Eligibility in Paragraph 2.
2. A minimum spend of RM1,500.00 in a single transaction at any Lotus Hypermarket is eligible to earn a RM100.00 discount instantly on the New User’s first qualifying transaction (“Instant Discount”).
3. Each eligible New User is entitled for only ONE (1) Instant Discount during the entire Campaign Period.
4. After receiving the Instant Discount on the first qualifying transaction, the User will be eligible to earn Cashback on subsequent qualifying transactions, subject to the applicable terms and conditions set out in Paragraphs 3.7 till 3.12.
5. Campaign is not valid through DuitNow QR codes.
6. The Instant Discount is applicable on top of any other Cashback campaigns ongoing during the campaign period.
7. Cashback
  This is only applicable for returning Users, including New Users who have successfully received the Instant Discount and are making a subsequent qualifying transaction, provided that they have met the Eligibility in Paragraph 2.
8. A minimum spend of RM1,500.00 in a single transaction at any Lotus Hypermarket is required to qualify for RM120.00 cashback (“Cashback”).
9. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
10. Each eligible Returning User is eligible for only TWO (2) Cashback rewards per calendar month during the Campaign Period.
11. Campaign is not valid through DuitNow QR codes.
12. The Cashback is applicable on top of any other Cashback campaigns ongoing during the campaign period.

Enquiry
For any enquiries on the campaign, please get in touch with our Operations Team through the following channels:
a) Email: [email protected].
b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

TrueDiscount – Terms

trueadmin — Tue, 18 Aug 2026 11:39:22 +0000

TrueDiscount

User Agreement

This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.
Notwithstanding any of the foregoing or anything to the contrary, True Money Malaysia reserves the right to alter, extend, or terminate the Campaign, and/or amend the terms and conditions of the Campaign, if is so required without prior notice to the User. In the event of any dispute directly or indirectly arising from the Campaign, the decision of True Money Malaysia shall be final.

Campaign Terms and Conditions

Campaign Period
The Campaign will commence on 1 September 2026 at 12.00:00 AM and will end on 31 October 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
Eligibility
1. This Campaign is only applicable to newly registered TrueMoney E-wallet users who: (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 September 2026); and (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
2. This Campaign is applicable to purchases made at Lotus’s on or after 1 September 2026.
Campaign Mechanics
1. A RM7 instant discount reward (“Discount Reward”) shall be granted for each qualifying transaction with a minimum spend of RM150 per receipt that satisfies the applicable Eligibility criteria.
2. Minimum purchase of RM150 per receipt is required to qualify this promotion and payment must be made via TrueMoney e-wallet.
3. Each TrueMoney user is eligible to a maximum of nine (9) Discount Reward entitlements, cumulatively across both online and in-store transactions during the campaign (once per week).
4. This campaign is not applicable to any spending through DuitNow QR.
5. This campaign is not applicable to any spending completed on a Wednesday.
6. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless it falls in the categories above and/or stated otherwise.
Enquiry
For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
a) Email: [email protected].
b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

Your Shopping Deserves a TrueDiscount!

trueadmin — Tue, 18 Aug 2026 10:53:45 +0000

Unlock RM7 OFF at Lotus’s!

Experience the TrueDiscount at Lotus’s!

Campaign Period: 1 September 2026 – 31 October 2026

Smart shopping just got better! Level up your grocery runs with our exclusive TrueDiscount reward. Every time you fill up your cart at Lotus’s, enjoy discount on your total bill — making your essential shopping sweeter and lighter on the wallet!

How to Secure Your Discount:
1. Spend a minimum of RM150 in a single receipt at any Lotus’s Store. (excluding DuitNowQR payment)
2. Pay via TrueMoney eWallet and get a RM7 instant discount

Quick Reminders:
– Verify to Claim: Ensure your TrueMoney account is an upgraded verified account (eKYC completed) to unlock this reward.
– Weekly Perk: Users are eligible to redeem the reward once per week throughout the campaign period.
– Daily Offer: This reward is applicable every day, including weekends, EXCLUDING Wednesdays.

Don’t wait for the weekend—verify your account, head to Lotus’s today, and get your TrueDiscount before the week ends!

Merdeka New User RM6 Terms and Conditions – Terms

trueadmin — Tue, 18 Aug 2026 02:06:13 +0000

Merdeka New User RM6 Terms and Conditions

A. User Agreement

This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

Campaign Period
The Campaign will commence on 31 August 2026 at 12.00:00 AM and will end on 16 September 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
Eligibility
1. This Campaign is only applicable to newly registered TrueMoney E-wallet users who:
  (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 31 August 2026); and
  (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
Campaign Mechanics
1. A RM6 instant TrueMoney Credit shall be granted to each new user who successfully completes the e-KYC verification process.
2. Only applicable for New TrueMoney eWallet Users.
3. To qualify for the RM6 TrueMoney Credit, new users are required to:
  1. Download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘MERDEKA’ on the registration page.
  2. After registering with the promo code, new users must complete the account verification (e-KYC) process within 48 hours between 31 August to 16 September 2026 via the TrueMoney eWallet to receive the RM6 instant TrueMoney credit in their account.
  3. To complete the e-KYC, go to the Account in the TrueMoney > Tap to upgrade account on top of the page > proceed with the verification process.
  4. Customers who fail or do not successfully complete the e-KYC verification process for any reason will not be eligible to receive the TrueMoney credit.
4. The TrueMoney credit will be credited to each customer no more than 48 hours after the e-KYC has been successfully completed.
5. Users will receive a TrueMoney in-app push notification once the RM6 credit has been successfully credited.
Enquiry
For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
a) Email [email protected]
b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

Q&A
Q : How do I claim the RM6 TrueMoney credit?
A : This is only applicable for new user registration, you are required to key in ‘MERDEKA’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM6 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘MERDEKA’ code not being properly filled during registration. Failure to key in the correct code will result in not being able to receive the RM6 free credit.

Q: How do I perform the account verification?
A: Go to the ‘Account’ page in TrueMoney eWallet, and proceed with the account verification process by scanning your Malaysian Identification Card (IC) or Passport from the bar on top.