TrueMoney https://www.truemoney.com.my TrueMoney Malaysia Wed, 08 Oct 2025 00:21:06 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.2 https://www.truemoney.com.my/wp-content/uploads/2023/03/cropped-TMN-Logo-Vertical_Main-32x32.jpg TrueMoney https://www.truemoney.com.my 32 32 TrueChristmas – Santa’s Welcome Gift – Terms https://www.truemoney.com.my/terms/truechristmas-santas-welcome-gift-terms/ Sun, 05 Oct 2025 15:17:42 +0000 https://www.truemoney.com.my/?p=20080

TrueChristmas - Santa’s Welcome Gift

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services. 
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is between 1 November 2025 to 31 December 2025
  2. Eligibility is as per below:
    1. All Newly registered TrueMoney Malaysia e-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for New TrueMoney Wallet Users who download the TrueMoney Malaysia app and register within the period of 1 November 2025 to 31 December 2025.
    2. New users must complete the account verification (e-KYC) via National Identity card (IC) or passport verification in the account page during the campaign period in order to be eligible for the cashback rewards.
    3. Minimum spend is required to enjoy this promotion.
    4. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    5. For further details please see the table below:
Campaign Period Minimum Spend Reward Eligibility
1st November 2025
– 31st December 2025
The First RM25 min. spend in a single receipt RM10 cashback
  • Any spending via TrueMoney Wallet except for DuitNow QR, game credit top up, Allianz Insurance, Truely, International Remittance, money transfer, and TrueGift.
  • Only for new users sign up within the stated campaign period.
  • e-KYC account verification is required upon signing up.
  • Eligible users are limited to only ONE (1) time redemption throughout the campaign period.
  • The campaign may end earlier if the total cashback pool is fully depleted before the campaign end date.
  1. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
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Santa’s Giveaway Campaign – Terms https://www.truemoney.com.my/terms/santas-giveaway-campaign-terms/ Sat, 04 Oct 2025 04:21:59 +0000 https://www.truemoney.com.my/?p=20069

Santa’s Giveaway Campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions.

  1. Campaign Period is between 3rd November 2025 till 30th November 2025 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will be accepted via Instagram & Facebook only.
  3. The Giveaway Mechanics are as per below:

Step 1: Follow TrueMoney Wallet Facebook and Instagram profiles

Facebook: https://www.facebook.com/TrueMoneyMY/
Instagram: https://www.instagram.com/truemoneymalaysia/

Step 2: Guess the emoji, tag 3 friends, and comment down your answers!

Q: Guess our next giveaway based on the emojis below!

🎅✅🎁

  1. Participants will be entitled based on the correct answer given and THREE (3) legitimate friend profiles being tagged in the comment. A total of ONE HUNDRED AND THREE (103) winners with correct answers will be selected randomly from both platforms.
  2. Each participant is eligible to win once and ONE (1) prize only across both platforms. Duplicate winners will not be entitled.
  3. Each participant is permitted only ONE (1) comment on each platform’s giveaway post. Any additional comments in each platform will be disregarded.
  4. Winners will be announced on TrueMoney Malaysia’s official social media on 4 December 2025.
  5. Participants stand to win the below prizes:
    Winners Prizes Fulfillment Method
    First Prize (1 winner)
    Sunway Lost World of Tambun Glamping Family Package 2D1N x1
    Collection at TrueMoney Malaysia’s office
    Second Prize (1 winner)
    Aurum Theatre Digital Gift Pass x2
    Via Email
    Third Prize (1 winner)
    Starbucks Digital Voucher x1
    Via Email
    Consolation Prizes (100 winners)
    TrueMoney RM30 Cash Credit x100
    Credit into TrueMoney account
  6. Winners must contact True Money Malaysia within SEVEN (7) working days after the announcement post.
    1. Failure to do so will result in forfeiture of the prizes
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
    3. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process in order to redeem the prize entitled.
  7. First prize will be awarded to the winner in person at TrueMoney Malaysia’s office. Second and Third prizes will be sent to the winners via email. Consolation prizes will be credited directly to the winners’ registered TrueMoney Wallet number within fourteen (14) working days after the winners provide their details.
  8. No purchase or payment of any kind is required to enter or win the contest.
  9. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  10. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  11. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  12. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  13. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
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TrueChristmas – Unlock Santa’s Rewards – Terms https://www.truemoney.com.my/terms/truechristmas-unlock-santas-rewards-terms/ Sat, 04 Oct 2025 02:38:09 +0000 https://www.truemoney.com.my/?p=20065

TrueChristmas - Unlock Santa’s Rewards

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions.

  1. Campaign Period is between 1 November 2025 till 31 December 2025
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. Tiered cashback will be given instantly each time a Spend Milestone is achieved in a calendar month during the campaign period, as shown in the table below:
    No. Spend Milestone Reward Eligibility
    1
    Accumulate spend RM300 and above
    RM10 cashback
    • Any spending via TrueMoney Wallet except for Lotus’s, DuitNow QR, game credit top up, Allianz Insurance, Truely, International Remittance, money transfer, and TrueGift.
    • Eligible users are limited to only ONE (1) time redemption of each Spend Milestone reward per user per calendar month.
    • The total cashback a user can earn is up to RM60 per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    2
    Accumulate spend RM500 and above
    RM15 cashback
    3
    Accumulate spend RM1,000 and above
    RM35 cashback
  4. Cashback and the eligibility spend will be refreshed on a monthly basis during the campaign period, which is November and December 2025.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
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Diwali Deals https://www.truemoney.com.my/promotions/diwali-deals/ Mon, 22 Sep 2025 15:01:02 +0000 https://www.truemoney.com.my/?p=19640

Diwali Deals

Celebrate Deepavali with TrueMoney

Campaign Period: 1 October 2025 – 31 October 2025

Brighten up your Deepavali shopping! Spend a minimum of RM50 at any Lotus’s store using TrueMoney Wallet and enjoy RM3 instant cashback — no fuss, no extra steps!

How to Enjoy This Deal:
1. Shop at any Lotus’s store
2. Pay using TrueMoney Wallet (excluding DuitNow QR)
3. Get RM3 cashback instantly into your wallet!

*Limited to one redemption per user only

Celebrate, shop and save with TrueMoney this Deepavali!

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Diwali Deals – Terms https://www.truemoney.com.my/terms/diwali-deals-terms/ Mon, 22 Sep 2025 14:24:49 +0000 https://www.truemoney.com.my/?p=19635

Diwali Deals

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions. 
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM50 is required to enjoy this promotion
    3. This campaign is NOT applicable to any spending through DuitNow QR
    4. Campaign is valid to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. For further details please see the table below:
      Campaign Period Sales Area Minimum Spend Cashback Details
      1 October 2025 – 31 October 2025 Lotus’s Hypermarket RM50
      • RM3 Cashback
        (One user per user ONLY)
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
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TrueMission – Nov 2025 to Dec 2025 – Terms https://www.truemoney.com.my/terms/truemission-nov-2025-to-dec-2025-terms/ Sat, 20 Sep 2025 05:04:32 +0000 https://www.truemoney.com.my/?p=19700

TrueMission - Nov 2025 to Dec 2025

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions.

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users 
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
      A. Cashback Giveaway
      1. Cashback will be given for each of the Missions completed.
    No.MissionRewardEligibility
    1Spending at BHPetrolRandom Cashback
    • Campaign Period: 1st Nov 2025 – 31st Dec 2025
    • Spend a minimum of RM50:-
      1. At any BHPetrol outlet
    • Eligible users are limited to FIVE (5) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    • Not eligible for DuitNow QR payments
    2Mobile Top UpsRandom Cashback
    • Campaign Period: 1st Nov 2025 – 31st Dec 2025
    • Spend a minimum of RM30:-
      1. Purchase any mobile prepaid top ups, except for game credit top ups
    • Eligible users are limited to THREE (3) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    3Spending at TrueMoney MerchantsRandom Cashback
    • Campaign Period: 1st Nov 2025 – 31st Dec 2025
    • Spend a minimum of RM15:-
      1. At any True Money merchants, except for Lotus’s and BHPetrol.
    • Eligible users are limited to TEN (10) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    • Not eligible for DuitNow QR payments
    4Bill PaymentRandom Cashback
    • Campaign Period: 1st Nov 2025 – 31st Dec 2025
    • Spend a minimum of RM20:-
      1. To make any bill payment such as Astro, utility bill and mobile postpaid.
    • Eligible users are limited to FIVE (5) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    5In-app Voucher PurchaseRandom Cashback
    • Campaign Period: 1st Nov 2025 – 31st Dec 2025
    • Spend a minimum of RM10:-
      1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
    • Eligible users are limited to TEN (10) times of this reward per calendar month.
    • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
    • The cashback will be allocated randomly by TrueMoney.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  4. Customers can complete any number of the above mentioned actions within the campaign period.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].
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TrueReward Giveaway: TrueMoneyIG and FB Channels – Terms https://www.truemoney.com.my/terms/truereward-giveaway-truemoneyig-and-fb-channels-terms/ Sat, 20 Sep 2025 04:24:59 +0000 https://www.truemoney.com.my/?p=19686

TrueReward Giveaway: TrueMoney IG and FB Channels

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 1st October 2025 till 7th October 2025 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all channel members who are Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will be accepted via Instagram & Facebook Channel only. 
  3. The Campaign Mechanics are as per below:

    Question: Which day is Hari My Lotus’s with RM20 Cashback?

  4. Participants will be entitled based on the correct answer made. A total of TEN (10) winners with correct answers will be selected randomly from each platform.
  5. Each participant is eligible to win once and ONE (1) prize only across both platforms. Duplicate winners will not be entitled.
  6. Each participant is permitted only ONE (1) answer on the contest poll. Any additional entries will be disregarded.
  7. Winners will be announced on TrueMoney Malaysia’s official social media & channel on 9 October 2025.
  8. Participants stand to win the below prizes:
    • TWENTY (20) winners will each receive RM15 TrueMoney Credit.
  9. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process.
  10. Winners must contact True Money Malaysia within FIVE (5) working days after the announcement post.
    1. Failure to do so will result in forfeiture of the prize.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
  11. TrueMoney Credit will be credited directly to the winners’ registered TrueMoney Wallet number within fourteen (14) working days after the winners provide their details.
  12. No purchase or payment of any kind is required to enter or win the contest.
  13. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  14. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  15. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  16. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  17. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
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TrueMoney Instagram Giveaways Campaign—TruePuzzle: Spot & Win! – Terms https://www.truemoney.com.my/terms/truemoney-instagram-giveaways-campaign-truepuzzle-spot-win-terms/ Wed, 03 Sep 2025 10:05:16 +0000 https://www.truemoney.com.my/?p=19522

TrueMoney Instagram Giveaways Campaign—TruePuzzle: Spot & Win!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement. 
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is between 8th September 2025 till 21st September 2025 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will be accepted via Instagram only. The Instagram accounts of all participants must be set to public.
  3. The Campaign Mechanics are as per below:


    STEP 1: Follow the official TrueMoney Malaysia Instagram profile @truemoneymalaysia at https://www.instagram.com/truemoneymalaysia/

    STEP 2: Comment with the correct answer and tag three friends.
    Question: Spot the brands that accept TrueMoney Wallet.

    STEP 3: Share your answer on Instagram story & tag us!

  4. Participants will be judged based on the correct answer. A total of THREE (3) winners with correct answers will be selected randomly.
  5. Each participant is permitted only ONE (1) comment on the contest post. Any additional entries will be disregarded.
  6. Winners will be announced on TrueMoney Malaysia’s official Instagram profile by 29 September 2025.
  7. Each winner is entitled to ONE (1) prize only.
  8. Participants stand to win the below prizes:
    • THREE (3) winners will each receive RM100 TrueMoney Credit.
  9. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process.
  10. TrueMoney Credit will be credited directly to the winners’ registered TrueMoney Wallet number within fourteen (14) working days after the winners provide their details.
  11. No purchase or payment of any kind is required to enter or win the contest.
  12. Winners must contact True Money Malaysia within SEVEN (7) working days after the announcement post.
    1. Failure to do so will result in forfeiture of the prize.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
  13. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  14. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  15. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  16. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  17. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
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Staff Welcome Gift RM6 – Terms https://www.truemoney.com.my/terms/staff-welcome-gift-rm6-terms/ Wed, 03 Sep 2025 10:00:27 +0000 https://www.truemoney.com.my/?p=19511

Staff Welcome Gift RM6

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period: 27 August 2025 – 24 September 2025
  2. Eligibility is as per below:
    1. New TrueMoney E-wallet users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for Lotus’s staff signing up as new TrueMoney users.
    2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘NEWLS6’ on the registration page.
    3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours via the TrueMoney Wallet to receive the RM6 credit reward in their account.
    4. The Cashback will be credited to each user no more than 48 hours after completion of eKYC. Users will be notified via the TrueMoney in-app push notification upon the RM6 being credited into their TrueMoney app.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A
Q : How do I claim the RM6 TrueMoney credit?
A : This is only applicable for new user registration, you are required to key in ‘NEWLS6’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM6 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘NEWLS6’ code being not properly filled during registration.

Q: How do I perform the account verification?
A: Go to the ‘Account’ page in TrueMoney Wallet, and proceed with the account verification process from the bar on top.

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Merdeka Deals Come True https://www.truemoney.com.my/promotions/merdeka-deals-come-true/ https://www.truemoney.com.my/promotions/merdeka-deals-come-true/#respond Fri, 25 Jul 2025 01:09:08 +0000 https://www.truemoney.com.my/?p=19002

Unlock Merdeka Rewards with Lotus's x TrueMoney!

Campaign Period: 1 August 2025 – 30 September 2025

In honour of Malaysia’s 68th Independence Day, we’re giving you up to RM27 cashback. 

Yup, that’s right! Just spend RM100 and above in a single receipt at Lotus’s using your TrueMoney Wallet and earn RM6.80 cashback every week!

How to Claim Your Cashback:
1. Spend RM100 or more at Lotus’s with TrueMoney Wallet (excluding DuitNow QR)
2. Get instant RM6.80 cashback!

*Valid to one redemption per user per week

More Merdeka Perks!
8% weekend cashback on top (Fri – Sun)
2x My Lotus’s Points when you scan your My Lotus’s barcode before payment

Don’t miss out and claim your sweet deals now up to 8 times!!

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