1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is between 5 March 2025 and 31 August 2025.
2. Eligibility is as per below:
   1. All New TrueMoney E-wallet users over the age of 18
   2. Completed eKYC
3. The Campaign Mechanics are as per below:
   1. Only for New TrueMoney Wallet Users.
   2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘CPRM5’ on the registration page.
   3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours between 5 March to 31 August 2025 via the TrueMoney Wallet to receive the RM5 credit reward in their account.
   4. The redemption of RM5 TrueMoney credit is only applicable to the first 1,000 new users that complete the account verification process, subject to a first come first served basis.
   5. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the RM5 being credited into their TrueMoney app.
4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

Q&A

Q : How do I claim the RM5 TrueMoney credit? 
A : This is only applicable for new user registration, you are required to key in ‘CPRM5’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM5 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘CPRM5’ code being not properly filled during registration or the RM5 credit has been fully claimed by the first 1,000 new users that completed their account verification process.

Q: How do I perform the account verification?
A: Go to the ‘Account’ page in TrueMoney Wallet, and proceed with the account verification process from the bar on top.

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions.

1. Refer to full campaign mechanics eligibility as follows:
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.

      A. Cashback Giveaway

      1. Cashback will be given for each of the Missions completed.

   No.	Mission	Reward	Eligibility
   1	Spending at BHPetrol	Random Cashback	Campaign Period: 1st Aug 2025 – 31st Oct 2025 Spend a minimum of RM50:- 1. At any BHPetrol outlet Eligible users are limited to FIVE (5) times of this reward per calendar month. The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign. The cashback will be allocated randomly by TrueMoney. Not eligible for DuitNow QR payments
   2	Mobile Top Ups	Random Cashback	Campaign Period: 1st Aug 2025 – 31st Oct 2025 Spend a minimum of RM30:- 1. Purchase any mobile prepaid top ups, except for game credit top ups Eligible users are limited to THREE (3) times of this reward per calendar month. The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign. The cashback will be allocated randomly by TrueMoney.
   3	Spending at TrueMoney Merchants	Random Cashback	Campaign Period: 1st Aug 2025 – 31st Oct 2025 Spend a minimum of RM15:- 1. At any True Money merchants, except for Lotus’s and BHPetrol. Eligible users are limited to TEN (10) times of this reward per calendar month. The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign. The cashback will be allocated randomly by TrueMoney. Not eligible for DuitNow QR payments
   4	Bill Payment	Random Cashback	Campaign Period: 1st Aug 2025 – 31st Oct 2025 Spend a minimum of RM20:- 1. To make any bill payment such as Astro, utility bill and mobile postpaid. Eligible users are limited to FIVE (5) times of this reward per calendar month. The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign. The cashback will be allocated randomly by TrueMoney.
   5	In-app Voucher Purchase	Random Cashback	Campaign Period: 1st Aug 2025 – 31st Oct 2025 Spend a minimum of RM10:- 1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet. Eligible users are limited to TEN (10) times of this reward per calendar month. The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign. The cashback will be allocated randomly by TrueMoney.

   2. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
4. Customers can complete any number of the above mentioned actions within the campaign period.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3.  The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. Minimum purchase of RM150 is required to enjoy this promotion.
   3. This campaign is NOT applicable to any spending through DuitNow QR.
   4. Campaign applies ONLY to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app.
   5. At the time of transaction, users MUST also be verified, existing Lotus’s members to qualify for the campaign, before the campaign dates.
   6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
   7. For further details please see the table below:
      

      Campaign Period	Sales Area	Minimum Spend	Cashback Details
      9 July 2025 & 13 August 2025 (Every 2nd Wednesday of the month ONLY)	Lotus’s Hypermarket	RM150	RM20 Cashback Only ONE (1) use per user per month

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. No Minimum purchase is required to enjoy this promotion
   3. This campaign is NOT applicable to any spending through DuitNow QR
   4. Campaign is valid to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
   6. Campaign is applicable to TrueMoney Members who are ALSO My Lotus’s members
   7. For further details please see the table below:

      Campaign Period	Sales Area	Minimum Spend	Cashback Details
      30 June 2025 – 29 September 2025 (Every Monday ONLY)	Lotus’s Hypermarket	N/A	15% Cashback (Capped at RM10 per day)

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected].

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

1. Campaign Period is between 20th June 2025 till 3rd July 2025 (11:59 PM). After this date & time, no further entries will be entertained.
2. Eligibility is as per below:
   1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
   2. Employees of True Money Malaysia are not eligible to participate in the contest.
   3. Campaign entries will only be accepted via Facebook.
3. The Campaign Mechanics are as per below:
   
   1. Step 1 : Follow the official TrueMoney Malaysia Facebook page at https://www.facebook.com/TrueMoneyMY.
   2. Step 2: Comment with the correct answer by filling in the blanks below, and tag two friends.
      Question: Pay with TrueMoney Wallet at Lotus’s on Fri–Sun & get (__)% cashback + (__)X My Lotus’s Points!
   3. Step 3: Include the hashtag #truemoneymy in your comment.
4. Participants will be judged based on the correct answer. A total of FIVE (5) winners with correct answers will be selected randomly.
5. Each participant is permitted only ONE (1) comment on the contest post. Any additional entries will be disregarded.
6. Winners will be announced on TrueMoney Malaysia’s official Facebook page before 18 July 2025.
7. Each winner is entitled to ONE (1) prize only. 
8. Participants stand to win the below prizes:
   • First Place: ONE (1) winner x RM200 TrueMoney Credit
   • Second Place: ONE (1) winner x RM120 TrueMoney Credit
   • Third Place: THREE (3) winners x RM60 TrueMoney Credit
9. Winners must have downloaded , registered as TrueMoney Wallet users and have completed the E-KYC.
10. TrueMoney Credit will be applied directly to the winner’s registered TrueMoney Wallet number within fourteen (14) working days after the winner provides their details.
11. No purchase or payment of any kind is required to enter or win the contest.
12. Winners must contact True Money Malaysia via Messenger within SEVEN (7) working days after the campaign ends.
    1. Failure to do so will result in forfeiture of the prize.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
13. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
14. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
15. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
16. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
17. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at [email protected]. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.